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Boots Pharmacy

  1. Sheringham
  2. Sheringham Store

Reviews, get directions and contact details for Boots Pharmacy

Boots Pharmacy
"Welcome to your local Boots Pharmacy in Sheringham. As the largest pharmacy in the UK, we play a vital role in caring for people, customers and patients across the country. We are committed to supporting our patients and customers for life through a wide range of health services. Boots. With you, for life."
Address: 48 High St, Sheringham NR26 8DT, UK
Phone: 01263 824070
State: Norfolk
City: Sheringham
Zip Code: NR26 8DT

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed

Update Info

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Reviews
What a badly-designed and run shop! You can’t shop because you have to join the very long queue. It would work better if the aisles were moved around. Surely Boots regional management could make this a better experience. It’s not even worth one star.
Went to pick up a “special emergency” prescription as I generally use Parmacy2U which are excellent btw and was disappointed to hear people moaning about the queue when all the staff were so busy and helpful. I am sure it had probably been this busy all day and feel customers should be a little more grateful for a vital service in a small shop when retaining and recruiting staff can be so hard. Thank you Boots Sheringham!
Small branch, but very helpful assistant. Definitely the pharmacy to go to in Sheringham.
I took my granddaughter who had woken up with a stye. I walked into the shop and waited, whilst three members of staff were behind in the pharmacy area. The pharmacist was busy with prescriptions, noticed we were waiting, and did not acknowledge us. She continued to carry on working, as did her colleagues. Another customer arrived and joined the queue, and we continued to wait. Five minutes later no one came to serve us, the lady behind mentioned to me that this is a regular occurance. She asked the pharmacist if anyone was going to serve us. She mentioned that they were all busy, and we were to wait. So we continued to wait, whilst a queue behind us was now getting bigger. After another two minutes, I enquired if anyone was going to serve us. This was met with somewhat annoyance from the pharmacist. Eventually, an assistant asked if she could help. I explained my Grandaughter had a stye, and was told rather aggressively that they couldn't advise any treatment to buy in their shop. I left absolutely aghast at the whole staff customer service at this particular branch in Sheringham, and will be taking it up directly with Boots. As a footnote, I then went to Lloyd's pharmacy who were utterly delightful and advised particular drops for my granddaughter's eye.
Unfortunately the lack of staff means the queue of customers waiting for prescriptions fills the whole shop. I went in to buy something in the morning but after checking if there was any way to pay if you weren’t waiting for a prescription was told ‘it’s just me’ by the poor lady on the till. I would have had to wait for all the prescriptions to be processed before being able to pay, which probably would have taken an hour or more given the number of people queuing. I feel for the staff but this shop is just for prescription collection as it’s impossible to buy anything unless you want at least an hour’s wait to pay. It was quicker to go to Cromer and buy it there.
Polite and professional, have always been reliable with my prescriptions.
6 queuing at 315pm, 1 trainee on a till and all other staff in pharmacy No attempt to clear ques and noticeable frustration from customers On top of this the shelves are literally only half full at best. I am aware Boots are struggling with retail but this is just a complete lack of care for its customers Sadly not just this store Well, 6 months on and nothing changed at all, service still not a priority and staff turn over appears bad as new faces serving again.... Sadly can't see boots serviving or the staff improving due to failures in care
I dont blame the staff, they are obviously totally understaffed, but I keep going down to collect my prescription and finding the shop closed. It would help if they left a message saying when they are open again. As for the person who moaned about waiting 15 minutes - I would say he was lucky, its often much longer. Again, obviously not the staffs fault. How the government expect pharmacists to start treating patients as well, when they haven't the time to see to prescriptions, I do not know.
I have waited 4 days for my prescription they blame the surgery and the surgery blame them Still waiting, not open till Monday
The worst branch I have ever used! Unfortunately I have to rely on Boots Sheringham for my repeat prescriptions. The only other pharmacy in town, Lloyds, is just as bad. It takes TEN WORKING DAYS before a repeat prescription can be collected. They close whenever they want to without prior notice sometimes very early afternoon and even on Saturdays. Customers are forced to queue outside in all weathers and are only let in one by one. They do not distinguish between regular customers and those who are there to pick up repeat prescriptions. Disabled? Tough, just stay and wait in the queue. They used to be very good, now they continue to hide behind Covid as a pathetic excuse. I suggest they tell people to start wearing masks again to speed things up and, more importantly, to TAKE ON MORE STAFF TO COPE WITH LOCAL DEMAND. They get away with it because the majority of Sheringham's residents are elderly and afraid to speak up. For now their service remains appalling with no respect for their customers. They are an absolute disgrace and should be ashamed of themselves. By the way, the local medical practice couldn't care less.
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