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Boots Opticians

  1. Chesterfield
  2. Chesterfield Eyewear & Opticians
  3. Chesterfield Optometrists

Reviews, get directions and contact details for Boots Opticians

"See what's possible with Boots Opticians. Discover stunning frames, fantastic prescription lenses & our excellent Contact Lens Rewards Plan. Get the look you'll love by spreading the cost with Klarna, and feel secure in your purchase, with glasses cover from £15 a year. There is amazing value to be had all year round, with savings on your second pair of prescription glasses or sunglasses, our stylish Boots range from £40, and discounts for students & over 60s. Learn more about our advanced eye test, and see if you're eligible for a free NHS eye test. Book today, either online, in store or over the phone."
Address: 35-37 Low Pavement , Chesterfield S40 1PA, DBY, GB
Phone: 01246 203591
State: DBY
City: Chesterfield
Zip Code: S40 1PA

opening times

Monday: 08:30-17:30
Tuesday: 08:30-17:30
Wednesday: 08:30-17:30
Thursday: 08:30-17:30
Friday: 08:30-17:30
Saturday: 08:30-17:30
Sunday: 10:00-16:00

Update Info

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Reviews
Pathetic. website didn't work to make an appointment, so phoned up. They made me an appointment at Cheshunt not Chesterfield, and when I turned up said there was no record of me and I had to wait 2 months for an apppointment. When my wife went for her apppointment, arranged by the Chesterfield branch themselves they wrote the wrong time on the card they gave her so that was another wasted trip. Avoid at all costs
So frustrating, called 5 times this morning phone rings for ages then gets cut off. I need to rearrange my appt urgently, online appts are a waste of time booked up solid forever!! I get that they are busy but customer service is shocking! Come on Boots?
Was told the appointment will take 25 minutes. In total the entire process took around 1.5 hours. I booked an eye test - making sure i didnt "tick" anything about contact lenses - The optician wastes 30+ minutes of my time trying to hard sell contact lenses. After this he starts to ask about driving, trying to hard sell coatings/tints, I tell him 3+ times i dont drive so he calls an assistant to help me choose frames - i'm left in the shop looking for frames while she sits in front of the computer for 20 minutes and when i finally ask her to help she ask's if the nose pinches on a couple of pairs. I'm blind as a bat, i cant see myself or the glasses in the mirror and i need to know if they suit me - the lady hands two pairs to me and says "just choose one of these two!". All in all i get home having been charged £400 for a pair of single vision glasses - £115 for frames, the rest for dispensing services - including Drivesafe, UVProtect and Duravision, none of which were discussed with me and were added to my bill remember i told them 3 times i DONT drive In summary - Hard selling & a lack of professional standards and ethics.
Used Boots opticians in Chesterfield and up until now good service. Bought some spectacles with Transition lenses and had one of their staff check them out because I didn't think they were getting dark enough, he thought the same. Told me to see someone higher than him to see the next step, which I did this morning and all.she wanted to do was SELL me some more while they checked these ones out. I paid £450 for these I use now, and all she kept saying was you need a spare pair, only bothered in sales. I not happy believe me
Awful service. I originally bought two pairs of glasses, when they arrived only one of the pairs had the correct prescription in so the other pair had to be sent back and replaced. This took around 3 weeks and when they had arrived Boots rang an old number for me and not the one I had updated them with when I bought the new glasses. I eventually found out and arranged to come and pick up the second pair. I've now been waiting here in a fairly quiet waiting room for close to an hour. Will never use Boots Opticians again.
We visited Boots Opticians at the Chesterfield branch on Wednesday afternoon 27th October 2016 for an eye test for my husband. My husband is disabled and has not been well recently. From the start we were treat with the utmost courtesy, professionalism and friendliness. Gabriella, the assistant who dealt with the preliminary testing was exceptional and made every effort to make us both comfortable. Mark the Optician was also helpful, friendly and efficient without making us feel rushed. The whole experience from start to finish was most pleasurable. We thoroughly recommend this Optician.
Great service from all members of staff today.Thanks Jamie who particularly understood what I needed regarding my lenses.
How is it possible to contact you when you won't answer the telephone? Six times I have telephoned and six times it has rung for so long then disconnected at your end. No wonder boots is in financial trouble with dilatory staff.
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