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Reviews, get directions and contact details for Blackwater Vets

About

Providing quality pet care to the residents of Mersea Island and surrounding areas.

Address: 2 Queens Corner, West Mersea, Colchester CO5 8RH, UK
Phone: 01206 384999
State: Essex
City: Colchester
Zip Code: CO5 8RH

opening times

Monday: 8:30 AM – 7:00 PM
Tuesday: 8:30 AM – 7:00 PM
Wednesday: 8:30 AM – 7:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 7:00 PM
Saturday: 8:30 AM – 12:30 PM
Sunday: Closed


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Reviews
I am so happy with the service received at Blackwater Vets, The complete team there have offered me a superb service, and often go above and beyond. I'd like to be completely honest in my review and say that at the beginning after Ola and Eddie took over the practice it was a bit of a sticky start, but happy to say we have worked through it and am pleased to have them looking after the important furry creatures in my life. I would hope that others will look to use this important local service and support other local businesses.
7 years ago (28-02-2018)
The vets and staff at this practice are everything one would want from a professional and caring outfit. They were wonderful when our elderly retriever suffered an attack that caused him to lose mobility. Their care, attention and the treatment administered got him back on his feet within a week. Our other pets have similarly benefited from the vets' knowledge, high quality after-care and professional attitude. We are very lucky to have a such a well-equipped local practice - please use them/visit them to find out for yourself. The sweets at reception are good too!
8 years ago (30-08-2017)
Very good vet. My Coco likes it there
7 years ago (11-03-2018)
We have 11 dogs and often foster rescues so you can take it as read that we know a bit about vets! Ola is extremely professional and has an exceptional breadth of knowledge for a small practice. She has often seen our dogs at short notice and when we've had a referal to a specialist gone out of her way to ensure they are fully briefed. Just today I called asking for meds I have run out of and got a call back within 10 mins to confirm what I could get by when by the ever helpful reception staff. I've never experienced any rudeness but I have been given the facts and possible outcomes of serious conditions. I would much prefer that to nice words. I have one dog who is extremely timid and she was not put under undue stress when examined. Finally, there may be cheaper chain vets but I don't find the charges excessive and there is a pre-pay discount pet care scheme for regular expenses. So, in summary, reviews are reviews - you can chose to believe someone ticked off for being given a few home truths and I have to say I've seen some pretty rude people in the surgery, or you can take the recommendation of someone with 11 dogs!
8 years ago (05-01-2018)
I wouldn't even give this place one star ! I was treated awful by the vet she made me extremely upset how she handled my animal was disgusting! I am now at an amazing vets who cares for animals! my animal was never scared of the vets until these people took over ! I would strongly suggest that if you want a descent vets stay well clear from this one! I am so so happy I never have to go back there again ! It's a shame because the people who owned it before was amazing! Just glad my animal is now being treated like it should be again !
8 years ago (23-08-2017)
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