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Reviews, get directions and contact details for Birmingham Best Inn

Birmingham Best Inn
Address: 16-26 Wolverhampton Road Oldbury B68 0LH , Oldbury B68 0LH, XWM, GB
Phone: 0121 429 8842
State: XWM
City: Oldbury
Zip Code: B68 0LH


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Reviews
This hotel is simply brilliant. I have now stayed here FOUR times in my life. My only complaint is that it is in Birmingham. However, this is outweighed by the many fantastic fortunes associated with staying here. The service is extremely exciting, with reception members often unexpectedly dropping into my room at late hours of the night when all lights are turned off - a fun and lighthearted surprise! I heard them reorganising my possessions and felt one worker checking my pulse while I slept, which was very reassuring to know my safety is a priority. Another safety measure met here is ensuring all visitors are vaccinated - at approximately 10pm I received a surprise vaccination at the bar, however I do not know what illness it was protecting me from as I quickly fell asleep; however, staff still kindly escorted me to my room and helped me undress for bed. Overall a brilliant experience - I am highly satisfied with the care and support offered by staff. At this hotel, I feel truly loved.
Damp in the rooms, wallpaper peeling off and not hospitalableRooms: 1/5
This is the worst hotel I have ever stayed in. Wallpaper has been ripped from some of the walls, and no attempt has been made to redecorate. While i stayed there someone went through my luggage. I always leave things in a certain way. A piece of jewelry went missing. The hotel staff were not very friendly. I asked about a place to go for food and was told the take away only opened in the evenings. Then on leaving the building discovered that there was a McDonald's within easy view of the hotel. I needed an extension lead for medical equipment, which they could not supply because the electrical sockets were the other side of the room. The first night there was an argument between several men and a woman. I feel this place is used as an under cover brothel. The toilet did not flush and was not attended to. I would not recommend this hotel to anyone that wishes to have a relaxing night, as some of the bed springs could be felt. I ended up sleeping on the floor as it was far more comfortable. The atmosphere would have been good as it is a Victorian place, but the management who have taken this place over, have let it go to the pits.
The worst hotel I have ever stayed in. Strong smell of weed as you enter the lobby. Prostitutes walking up and down the stairs with their next victim. My sons room had a bed that was full of mouldy sheets. My first room was not cleaned empty pizza boxes and bottles of wine finally got another room which was a dark dingy dungeon type room. There were 2 x buckets of dirty used fryer oil outside the door which stank the place out. The carpets weren’t fitted properly leaving sharp nails sticking out. Wallpaper hanging off the walls. Refused to stay obviously. Couldn’t get a refund as they had already processed it lies but couldn’t be bothered with them anymore. Phoned to complain about 30 times but a manager is never working. Have emailed their head office 10 times including sending videos and pictures of the dire mess of a hotel but no response. Apparently their head office don’t have a phone number either. Chance of a refund are zero with this company Absolute joke of a hotel. Stay there at your own risk to your health
It is in desperate need of upgrading. And when I booked it I asked if the rooms were wheelchair accessible and was told yes. No its not. 3 flights of stairs to my room. Good job my daughter didn't have to come with me! I definitely wouldn't stay here again. Only good thing is staff were friendly.
I'd specified I needed disabled access when I booked but on arrival we found our room was on the second floor and there is no lift. We were offered another room on the first floor and given the key so we could have a look before deciding. As it was getting late and we had plans for the evening we could really do without the hassle of trying to find another place to stay, so we went to have a look. There were 2 bedrooms, lounge and bathroom. The whole place could look very nice with some work and a lot of TLC, but it is very run down, wallpaper hanging off the ceiling, glass broken in the window, only 2 of the lights worked. Very basic, old fashioned but not in a good way, just very shabby and in need of a good clean. We went back to reception and explained that my disabled son would not be able to get up the stairs. To be fair the guy was very reasonable and tried to get us a room at another hotel nearby but he couldn't contact them. He said I would have to cancel the booking or I would be charged and seemed to be very understanding of our situation by waiving the cancellation fee. When we left a couple who arrived at the same time as us came down to reception and explained they were not going to stay as the room was too dirty. The guy also advised them to make sure they cancelled their booking to avoid being charged. He didn't seem phased by it at all and offered no apology. Although I completely agree with this couple, I have always thought if you can't say anything nice don't say anything at all. For that reason I've tried to be as fair as I can to the hotel but I have to say I've never seen anything like this. It's such a shame because it could and maybe one did look very rich and elegant. Currently it's not somewhere I would ever consider staying and wouldn't be able to recommend it.
Quite a difficult Hotel to find as it isn't sign posted well. Staff were friendly. However, the stay at the Hotel was comical to say the least. Took 3 attempts to pay by card to book in. When trying to find my room was taken on a mystery tour of various carpets, paper signs and numerous doorways and staircases. When I eventually found my room. It was quite dated with only 1 functional plug. A fairly minimal room which is why I guess it was cheap. Could do with updating as it is rundown.
Worst hotel ever. Booked through Expedia 3 months before, but when we turned up they stated they were fully and that Expedia we selling rooms they didn't have. The pictures show the state of the room... Including - The carpet didn't reach the walls. The bathroom window was falling out. The main window wad cracked and didn't lock shut, making the room insecure. There was a bra over the smoke alarm!
Seen the Shining enough times to know that we shouldn't have stayed. The room we didn't even sleep in was musty, the bath tub was full of bugs and the tiles on the floor were cracked to bits. The window had hand prints smeared down it likely from the last unsuspecting victims who spend the night... My partner and I stayed up all night because of the horrible noises and the bedbugs didn't make it any more inviting. Our band mates shower flooded and dripped through a light on the floor below and the cupboards looked like somewhere you'd expect to find a body hanging. This hotel should be condemned or exorcised at least. Very scary!!
Can't even give it half a star! I've stayed in some rough places but Birmingham Best Inn Hotel has to be the worst! They charged me twice. Told me parking on the pavement outside was ok, I believe there may even be parking round the back but it wasn't mentioned. The old guy on reception then laughed heartily when I got a parking ticket. I opened the window and the smell of weed nearly killed me. I then couldn't shut it again! I had to move the bed away from the wall to avoid the grease stains from someone else's head. Couldn't touch the tea stuff, the teaspoon stuck to my finger when I picked it up. The best thing that could happen to this place is that it's knocked down. It's a shame because someone has clearly made a huge effort with this place 40 odd years ago...and not cleaned or decorated since.
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