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Biggin Hill Charcoal Grill

  1. London
  2. London American (Traditional)

Reviews, get directions and contact details for Biggin Hill Charcoal Grill

Address: 126 Main Road , London TN16 3BA, XGL, GB
Phone: 01959 576793
State: XGL
City: London
Zip Code: TN16 3BA

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Reviews
Disgusting service. Poor quality and very poor value for money. Refused refund after incorrect order. Over cooked. Small portions. Very unhelpful. Driver out right refused to return to collect incorrect order, when he only delivered 2 minutes previously. Woman on phone made excuses and refused to refund. 3 pieces of chicken and an empty pitta bread for £8.50
Wouldn’t waste your money eating from here. My partner collected our order and brought it home to which the food was just cold, not even warm we live on the same road so was a VERY short walk no time for food to go stone cold. We also realised a portion of chips were missing from the order. We called back and we’re told there are no drivers in the area so there is no point sending them to us as it will ruin our meal. The meal was already ruined and inedible. However as these were paid for my partner quickly nipped back to collect them as hopefully they may be warm. When my partner arrived to collect them the men working there were extremely rude and was making out that he lied that there were no chips in the bag. To which my partner said “why would I come back here, leave my meal indoors for the sake of some chips”. They then carried on questioning him asking him why it took him so long to realise there were no chips. My partner told them that he was only there 5 minutes ago and isn’t enough time to go home eat our dinner and come back for the sake of an extra bag of chips. Instead of apologising for the inconvenience and missing this from our order they refused to take my partners word for it and accusing him of making it all up. Just to get a bag of chips out of them, really disappointing. However more fool us as we should have looked up the reviews before hand, it doesn’t shock me that there are so many poor reviews and reminded us why we stayed away from this kebab shop in the first place.
Food is great. staff are rude and refuse to deliver. Used to spend 40+ per week. Avoid there's plenty of other kebab places to eat.
Very very pleasant decent well mannered gentlemen, very fresh and delish meal lamb wrap verry fulling, tx u guys 100%Food: 5/5
Lady over phone was extremely rude. Received food and was stone cold. Called up to speak to same lady. She said that there was nothing wrong with our order and told us we we lying about our food being cold. Take away, more like microwave meal. They wouldn’t even offer a refund or anything! Said they couldn’t do nothing. I had to heat my £40 meal in the microwave. Cheesy chips so cold cheese didn’t even start to melt. Absolutely diabolical service. Not buying here again. Go elsewhere!!! Kid-friendliness: Friendlyness- Non Existent!! Rude and unhelpful lady!
I have been working this kebab shop since 2021 and we have lots of costumer very happy.but there some poeple who made some comments are not honest and not real .
I had an amazing donner wrap, the chilli sauce was beautiful the meat was cooked fresh by the gentleman behind the counter and everything was perfect I really enjoyed it.
It's ok of the 2 in biggin hill I wouldn't say its not the worstFood: 3/5
Always have a great meals and friendly people. Best kebap shop in westerham.
Great Kebab - Amazing Quality Meat - Great Delivery Times. A real shame you stopped delivering to Westerham I always looked forward to a kebab on a Friday/ Saturday night from here. But that won't stop me from picking one up!!!!..
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