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Reviews, get directions and contact details for Big John's Acocks Green

Big John's Acocks Green
Address: 18 Yardley Road Acocks Green , Birmingham B27 6ED, BIR, GB
Phone: 0121 706 0570
State: BIR
City: Birmingham
Zip Code: B27 6ED

opening times

Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 11:00-23:00


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Reviews
The staff are absolutely lovely! They always give time to get to know their customers. They provide high-quality foods at a reasonable price, they are quick to deliver. Thank youFood: 5/5
Dreadful customer service. The telephone staff particularly the gentleman named Arshad, is probably one of the most rudest humans I have ever dealt with. And then tried to threaten me with being racist. When I’m British Pakistani myself albeit I don’t have an accent! I told the managers that I had received a piece of boneless breast with metal inside it. ACTUAL METAL. Of course they denied this and told me I was making things up. Arshad even told me that if I posted this on social media I was blackmailing them and that I shouldn’t post the pictures and they would deny it. Well Arshad, below I have attached the pictures! And I certainly will be posting them on social media in due course. Arshad was supposed to have given me an email to send the pictures in for internal investigations but his ego got in-front of his mouth and he decided to disconnect the call after I asked him why he was so rude. Needless to say they banned my just eat account shortly after. May I add I was a long standing customer before this, usually at the Lawley Middleway. But Acocks green! Disgusting! Place needs closing down. Food standards have dropped! Big johns? More like Big CONs!
What on earth is this, I’ve never been to big johns, this is the first time. Bad customer service, quite rude actually and the food was diabolical.Food: 1/5
I'm talking about fish menus, which are very tasty. But I know from friends that other meat dishes are also delicious.They work quickly responding to the number of orders to fulfill.I highly recommend. Wheelchair accessibility: Yes
I visited the branch in Acocks green on the way home. It’s the biggest mistake I ever made and will never go there again. They missed items from my order, tried calling few times they just let the phone ring out. Couldn’t be bothered travelling 3 miles back. AVOID!!
Vile food Their "cod fish" looks like they've used tuna inside of a whole load of hard batter. It tasted like they had placed a old cooked fish into oil to refresh it when i ordered it. Yet they charge £11 for it it! Their masala fish in naan is so salty I had to drink a gallon of water after it. I'm worried I'm going to have food poisoning after consuming that. Never again, stay well away from this Big Johns. Go to the shirley branch instead!
This Big John's is a normal Big Johns store. Prices have gone ridiculously high in all big John's stores. Big John's were known for affordable, quality, consistent food. But now it's more expensive-do like the chain as it still does good quality and consistent food but no longer affordable. I think alot of people rather than going regularly are thinking twice before they go.
Best pizza in Birmingham hands down, the staff are always so lovely, very accommodating, big discount having ordered off the app, food delicious, can NOT wait to be back for more food! Food: 5/5
Food quantity is not consistent. We mostly buy kebab in naan and every time you find a surprise. Not made to your request, missing mayo or sauce. Being such a pricey quantity of kebab is not justified. I hate this as they put the price up and reduce the size? Vegetarian options: Very limited options for vegetarian Wheelchair accessibility: The wheelchair is accessible but you need help from a third person as the door is not automatic
I ORDERED A LARGE CHIPS, PAYED. LOOKED OVER AT THE FRYER AND I SEEN THE GUY SCOOPING THE CHIPS RIGHT OUT THE FRYER STRAIGHT INTO THE BOX, I CAN SEE GUSHES OF OIL GETTING THROWN INTO THE BOX WITH EVERY SCOOP TOO. DUDE DIDN'T EVEN LET THE CHIPS DRAIN OUT. I ASKED THE GUY AT THE COUNTER ABOUT IT AND HE SAID I SEEN WRONG. HAD A BITE OF THE CHIPS AND ALL I CAN TASTE IS ALL THE END OF DAY FRYER GREASE. DISGUSTING. WHAT KIND OF QUALITY AND CRAP IS THIS?! GOT A BUNCH OF FRESH PEOPLE WORKING THERE THAT CAN'T HOLD A CONVERSATION. HERE ARE SOME PICS FOR PROOF, YOU CAN SEE THE OIL INSIDE EVERY CHIP, GLAD IT AIN'T A COUNTRY OTHERWISE USA WOULD HAVE INVADED ALREADY! NEVER AGAIN, AVOID!
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