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Reviews, get directions and contact details for Best Western Plough and Harrow Hotel

Best Western Plough and Harrow Hotel
Address: 135 Hagley Rd, Birmingham B16 8LS, UK
Phone: 0121 454 4111
State: West Midlands
City: Birmingham
Zip Code: B16 8LS

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Approx. 14 attended your event night of the 70’s and 80’s disco for my sister’s birthday the waitress were excellent and served in a timely manner. The food was very good, served hot and when additional butter was needed it came to the table promptly. Drinks could be ordered at the table. Hotel and staff very accommodating when seeing to all other guests and our party of 14+. Room and dinner table was set out lovely and the event was not over booked which was great. Ample of parking and very close to the City Centre of Birmingham.
8 years ago (05-05-2018)
It must have been great in its prime, when it was popular and before the advent of budget hotels. A period building now looks dated and sprawling with a rabbit warren of corridors and staircases. No elevator and not much in the way of frills. The room has no air conditioning or windows that open so you're left turning the radiator up and down to try and get a comfortable temperature. There are good points, its location and free parking take the hassle out of getting in and of town because it's on bus routes. But don't set your expectations too high.
8 years ago (01-04-2018)
A nice hotel with good facilities. Reasonable area. Built around 1700 with some nice historical past including a King Edward viii chair and associations with J R Tolkien who stayed here. We were a little disappointed though as we booked a family room but got a double. Not our fault. The member of staff at the check out was extremely efficient and helpful and managed to get room changed for following night. Gold star to her. The manager the following evening was also very apologetic. However the senior staff person previously had said he didn't think it was an issue and told the very lovely receptionist that we should have just all squeezed into one bed! That person does not get any thanks or praise as that's absolutely not the way to treat guests at all!!!
9 years ago (08-02-2018)
Stayed in room 121, a very large suite. Stayed for 3 weeks. Huge bedroom and generous sized living room. Huge windows. Very quiet. Good breakfast with plenty of choices. Delightful staff.
8 years ago (27-03-2018)
Not a bad hotel (a little tired when we stayed) but our experience was ruined by the layout. The only way to access the bedrooms is via the bar, which wasn't great when we came back from dinner to find a wedding in full swing and looking at that area as the centre of their event. If this is your layout then warn others checking in (we've had that email elsewhere)
8 years ago (14-04-2018)
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