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Bertrams

  1. Lancs
  2. Lancs British

Reviews, get directions and contact details for Bertrams

Bertrams
Address: Crowwood Leisure Royle Lane , Lancs BB12 0RT, LAN, GB
Phone: 01282 421222
State: LAN
City: Lancs
Zip Code: BB12 0RT

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Reviews
The staff are excellent and cocktails are delicious, I found it a little strange having a lot of people in bathrobes that had come from the spa itself but I'll be aware next time.
Came here after a day at the spa. Staff were attentive and service was good. Nice ambience in a very cool interior. The food, however, didn’t match the quality of the interior and service. We had the 2 for 1 burger offer and the vegetarian option was better than the meat option. For a list price of £17.00 I would have expected way better. Like an epic gourmet burger. Instead the beef was bland and overcooked and you are expected to pay an extra £1.50 for cheese . And all it came with was lettuce and a slice of tomato with the patty. Oh, and pepper sauce, like the stuff you get with a steak. I mean, what are they thinking serving a burger with a steak sauce? Baffling. TBH I’ve had better burgers at Wetherspoons for half the price. The chips were pretty decent. Very similar to the fries at Five Guys. We considered having a dessert but were told that the brownie doesn’t look anything like the photos on Google reviews any more, which looks spectacular BTW. I’m guessing there’s maybe been a change of chef or something. So gave the desserts a miss. The meal was somewhat disappointing after such a lovely day at the spa.
Along with 30 plus colleagues, I had my retirement meal here last week. The food was excellent, the service brilliant and as an unexpected bonus, they gave the 3 people who were leaving a firework cake and beautifully decorated plate! Well done to all of the staff, you made my evening extra special, thank you.
I’ll preface this by saying I don’t often do fine dining, but this was for an anniversary! The food was really nice overall but I felt like my main in particular was a slight let down. Got 12 chips, some cabbage, and 2 small pieces of duck for £24. I wouldn’t have minded the price if there was slightly more on the plate, even just more chips! And not necessarily stacked like edible jenga! Every other part of the meal was really good though and the service was exceptional and friendly
Loved it here. Visited on a Friday evening for something to eat and cocktails. Drinks beautiful and food was delicious. The atmosphere nice and relaxing. All the staff were polite and courteous. Will definitely be back
I've had to edit my reciew left last year, from good experiences we used to have to a nightmare evening. Visited on Wednesday night, wasn't even very busy, but the kitchen is a big disappointment. First, we ordered the king scallops and we had a very small one, than when we mentioned to the girl who cleaned the plates she didn't seem to understand what we were talking about, may be she doesn't know the menu but that's fine, then the filet steak was supposed to be medium rare, they sent it rare, so they sent it back and was told they're cooking a new one, my husband had to wait 25 min for a medium rare steak, 25 min!!! Happy we didn't ask for a well done steak. And still had it rare one more time, but he was hungry so had to eat it and by time he had his steak my burger was cold so I've left half of it. The restaurant staff were really nice and helpful shame that the kitchen gives them the stress they have to deal with unhappycustomers. The assistant manager offered a dessert wich was much appreciated but we would rather enjoy our dishes, it was our first night out since we had a baby, just a shame
Christmas party for hubbys work... The event was Friday 16th December 2022...several different companies shared the room. The three courses were delicious! Choice of 3 starters, main & desserts... Everyone cleared their plates. Service was excellent... All the staff were smiling & so friendly. The room was warm & comfortable. Tables were tastefully decorated, maybe a few crackers would have been nice but it certainly wasn't an issue... Whoever designed the menus I applaud you... Whoever cooked them if I wasn't married already.... Well That gravy on the turkey was the best I've had for many years... Bursting with flavour. Well done to all staff... Hope you have a great Christmas
Just visited as a family. Fantastic service. Food second to none. Starters mains and desert all served promptly and together. Cant think of a better place to eat within the area.<b>Food</b>: 5/5
My husband and I celebrated our anniversary, a wonderful dinner night. We got a window seat on prior request, it was beautiful to look out to sunset. Food was delicious and thoroughly enjoyed from starters to mains to dessert! Service was 5*. Definitely recommend and we ll be back soon!
Absolutely fantastic. It had been a while since I last went but lived up to previous visits. The lamb shank was perfect, fell straight off of the bone as it should. I've no idea what they did to the vegetables but were some of the best I have had. The waiting staff were fantastic, took quite a while to get our bill at the end of the night but was no problem as it was a group of us an we were chatting away anyway. There's plenty of space between tables so no real need for partitions which creates a nice atmosphere. Hand sanitiser at various points around the building an made you feel very at ease given the circumstances. All of the group said they would happily return an I couldn't have asked for a better first evening that we've all been out for dinner since lockdown. The only issue we had was some of our party that arrived a little later had some difficulties finding the entrance, I'm unsure if this was just them but perhaps some slightly better signage wouldn't go a miss. All in all, a great night. 5 star.
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