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Beechwood Medical Centre

  1. Halifax
  2. Halifax Gp

Reviews, get directions and contact details for Beechwood Medical Centre

Address: 60A Keighley Road , Halifax HX2 8AL, XWY, GB
Phone: 01422 345798
State: XWY
City: Halifax
Zip Code: HX2 8AL

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Reviews
Called explaining I had important appointment for my son so needed my medication on the thursday today not tomo as I cant move without the medication. And can't get it till 9 am and appointment was at 9 30 am in Manchester was told basically tough were not doing it witch means I can't take my son to the appointment that waited year for. I asked talk to doctor got told no and then they hung up what a disgusting practice this is they think they can control people life's for fun what a joke
I’ve had very poor service from 2 different receptionists at this surgery one being a man and the other a woman named Charlotte who seem to think they are doctors and can speak to you like dirt and refuse to give you either a face to face or telephone appointment telling me it can wait a week that it’s not urgent and then put the phone down on me I rang back and had the phone put down on me again .you need to Teach your reception team some manners and social skills as a patient I’m disgusted how I have been treated there is one lovely lady that works on the reception I don’t know her name but she is definitely the best one there by a long long way
The 1 stars are for a receptionist made me feel horrendous my 2 year old was running around I kept getting her but she was so rude to me practically told me to glue her to the chair basically I was waiting 40 mins so my toddler was bound to get bored as they aren't equipped covid or not they need a few toys for the young ones even if it mean donation not expecting them to buy but I was crying on the doctor she humiliated me I didn't get her name unfortunately but It was an awful experience for me with anxiety. The doctors are a 5 star from me just need to sort certain receptionists.
I've only visited this medical centre once, but I must say, I was impressed with the level of professionalism shown by the nurses. They were very courteous and took the time to listen to my concerns before proceeding with the necessary treatment. The waiting area was clean and tidy, and the appointment started promptly. Although I can't speak for the overall service, based on my experience, I would definitely recommend this medical centre for anyone seeking medical attention. The staff here seem to be knowledgeable and efficient, which is exactly what you want in a healthcare setting. Overall, I left feeling satisfied with the care I received and wouldn't hesitate to come back if needed in the future.
They leave you without important drugs and don’t care either. I’ve been without medication for 3 days and they don’t help you at all. It used to be a great surgery but since covid no one can be bothered to do their job.
Shocking. Been trying to get an appointment for 7 weeks. Samantha the receptionist wont give me one. Keeps saying go to pharmacy then states they dont know what theyre talking about and to see a different one. Pharmacist says i need an urgent app and receptionist is now saying if its gone on for 7 week i no longer need an appointment. Extremely rude and arrogant on the phone
Have been under this Doctors for over 10 year and until covid-19 hit they were great the best. But over the last 3 yr there concerns have dropped from a 98% to 35% They have no concerns for serious medical conditions at all. And fighting the Bull dogs to get an appointment is 100% ridiculous. They now seem to think they have xray vision and can see all illnessess over the phone. They have Dr ringing you yet you dont even know who this Dr is and Omg they drone on about OBESITY i take 3 insulin shots aday i eat less than a rabbit have no control over my bloods and have NO HELP from anyone. People find another go service i would but my autistic grandaughter wont.
I have only been at Beechwood Medical Centre a few months after having been at my previous practice since birth and I have to say it’s absolutely brilliant. I have seen Vanessa and Debra and what lovely and understanding clinicians they are. The reception staff I have had contact with are VERY friendly and helpful, so thank you very much for making my experience so far excellent.
Rude staff on the phone, zero communication between doctors and results. Zero communication on changing meds without conversation. Then when you ask the receptionist what’s going on there rude and tell you to make an appointment in 5 weeks. Nurse that can’t take blood then tell you to rebook after waiting 6 weeks for that appointment. Putting in an complaint.
A few years ago I was moving from Manchester to Halifax and my GP recommended Beechwood Medical Centre. I can honestly say without doubt I personally never ever had any issue with any staff at all they have all been kind and welcoming. I can go around the houses sometimes instead of getting to the point but they take it in their stride. Last year I was diagnosed with head and neck cancer that's when the NHS showed me how wonderful they are one appointment after another I could not have wished for better treatment. Thank you Beechwood.....thank you St. James ....thank you NHS.
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