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Reviews, get directions and contact details for Beccles Medical Centre

Address: St Mary's Rd, Beccles NR34 9NX, UK
Phone: 01502 712662
State: Suffolk
City: Beccles
Zip Code: NR34 9NX

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
A dying surgery you cannot even book a proper appointment anymore I need to book a regular smear test and the patch’s system is never available. I have given up now and trying the local family planning clinic. Also refused to give antibiotics in a timely manner to a diabetic member of my family and despite numerous emails from the paget diabetic team they have not added new insulin onto a repeat prescription which surely is a fairly basic thing to do , my family members diabetic care has been permanently moved to the paget diabetic team due to the incompetence of beccles.
Patient confidentiality is a serious problem here!nnMy 27 year old daughter hasn't lived with me for 6 years, neither of us have changed our information or contact details recently, and yet suddenly this month all of her phone calls and texts from the medical centre have started coming to my phone number.nnI've corrected them more than once, as has she, and yet this outrageous breach has continued. I know who she's seeing, what tests and appointments she's been booked into, and I have no right to know this without her consent! She has missed appointments due to me not checking my phone.nnAn official complaint will be made, but I strongly feel that others need to be aware that they may not have the level of confidentiality that they should be able to expect from this practice.nnFrankly, I'm stunned.
Beccles Medical Centre-in line with much of The NHS-is subject to many constraints, financial, facilities, and cumbersome processes.nnThey have improved their response times, their service, and after being a patient for over fifty years, I consider they deserve better than a 2 star review.nnThey are getting more efficient against the background of wholesale pressures, and acknowledgement should be made publicly- of their endeavours under the stewardship of Dr Tim Morton
I have no views on the practice yet as I've just booked my 1st appointment... threw the ludicrously annoying Patches system! You can't hold the surgery responsible but I'm quite sure there are far better systems on the market that it doesn't take 58 times to be told something before it gets it right. 58 was an exaggeration by the way
Have been with this practice for at least 63 years, however, just cannot cope with this Patches system, had an IT appointment and was told I was doing everything correctly, however, the system does not work!!! When is someone going to listen and do something? Judging by all the reviews on here it's obvious it's not working, we cannot all be wrong! But, I'm very lucky, I have changed to another surgery this week, already I have been assigned a doctor, something I nolonger had at Beccles, when I phoned them I was only third in the queue and, best of all, no bloomin' Patches!!! At least I will nolonger suffer from stress!
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