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Reviews, get directions and contact details for Bathstore Ilford

Bathstore Ilford
Address: 514-518 High Rd, Ilford IG3 8EG, UK
Phone: 020 8599 7111
State: Greater London
City: Ilford
Zip Code: IG3 8EG

opening times

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

Reviews
I had a design appointment booked with plans, ideas, photos and measurements all ready to discuss and the sales man mugged me off with brochure after 5 minutes. He didn't even have the courtesy to offer me a seat beforehand, I've had better customer service at my local bus stop.
8 years ago (09-07-2017)
The worst customer service - I have been trying to contact them by phone and email every day for at least a week now with no response. DO NOT SHOP HERE!
8 years ago (13-11-2017)
Bought a bathroom set including wooden furniture. Within a very short period we noticed some hairline cracks. Contacted the bathstore .A person identified himself as a manager arrived a for a inspection and later he confirmed that there is no quality issue with the products and cracks have occurred due to high humidity in the bathroom. My argument was if a product is allergic to humidity it is not suitable to sell as a bathroom product as there are high humidity levels in every single bathroom in this country due to the usage of hot water. In fact my bathroom has been fitted with 2 extractor fans from the beginning with a big window as well. At this point I started to measure the humidity levels by using a peter and recorded them . we noticed that soon after a shower within few minutes humidity levels come back to normal and during the shower the levels don't jump up in significant amounts. As we all know , we all should notice black mould if a place is exposed to high humidity with loads of fungus as well.in my bathroom had no sign whatsoever. Then I had to write numerous letter up to the CEO of the business and call technicians to prove that there is no excessive humidity levels in the bathroom .It was a nightmare. THERE WOODEN FURNITURE ARE OF VERY POOR QUALITY AND THEY ARE NOT SUITABLE FOR BAT HROOMS AS THEY ARE NOT SUITABLE FOR HUMID PLACES AS THEY CONFIRMED TO ME INWRITING
10 years ago (18-10-2015)
No customer service at all.
8 years ago (31-08-2017)
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