Barrow Take Away

Ordered a meal a couple of weeks ago after asking about on Facebook and this takeaway being reccomended. We spent over £25 and were told that the meal would be delivered in thirty minutes. 40 mins late the meal arrived stone cold. The chicken balls were burnt to a crisp, there was no rice and the whole thing was just a complete disaster. I rang up to complain and was assured that they were very sorry and that our next meal would be free. Tonight i rang up and ordered the same meal only to be told that it was only the chicken balls that were free. Then was given some extremely bad customer service by a different girl to the one from the original complaint. This place needs to sort itself out. If you have no intention of getting peoples orders right or ensuring the food arrives on time or at the very least warm , then you should state this on your adverts. Also don't arrange for replacement meals to be given where there is a complaint when you have no intention of upholding your good will gesture. Send your staff for customer service training and your cooks for a chinese culinary course. The place is a joke.
1 9 years ago (18-06-2016)

This takeaway doesn't even deserve one star, not only didn't I get what I paid for but the salt and pepper chips were just salty chips talk about giving someone a heart attack. Wouldn't recommend this take away to anyone in fact I would suggest no one ordered from here.
1 8 years ago (26-07-2016)

Good food and good value.
4 7 years ago (17-06-2017)

Food is lovely and was hot on delivery
5 8 years ago (07-04-2017)

Excellent food. One problem though. Its a bit hit and miss as to whether you will get re-heats which is disappointing.
4 12 years ago (01-09-2013)