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Barratt Homes Northampton

  1. Northampton
  2. Northampton General Contractor

Reviews, get directions and contact details for Barratt Homes Northampton

Barratt Homes Northampton
Address: Northampton NN4 5EJ, UK
Phone: 01604 664500
State: West Northamptonshire
City: Northampton
Zip Code: NN4 5EJ

opening times

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
I’d be very careful about having dealings with any of the sales management team at Barratt Northampton Division… especially if dealing with the senior sales manager - if you talk with them on the phone make sure you record it because they don’t, and here is the reason why: They’ll tell your solicitor you’ve agreed to things on the phone that you didn’t, then laugh and gaslight you when you phone them ….. ‘but Kate don’t you remember…?’ Then they will say the shocking service you are receiving from them via their solicitor is in your head or as she puts it ‘perceived’ …. gaslighting , devious tactics and downright lies. If you value your mental health, don’t dealnwith these people.
After missing a document when I bought my house which has caused a lot of stress, I can't thank Emma the sales office manager enough. She was quick to reply and chased everything very quickly for us. From having a bad experience she has turned it into a positive.
I am writing this review to warn others to think VERY CAREFULLY before getting into the buying process with Barratt based on my recent experience with them.nnWe agreed to purchase a plot from them with an incentive they would pay our stamp duty of £10,800. On the reservation form they gave us 28 to complete to get this incentive. The first thing we discovered is that it is quite hard to find a solicitor that is able to work to these incredibly short timescales, but we did find one that specialised in new builds so they were aware of the immense pressure developers put on everyone to complete. Even still Barratt rang our solicitor and estate agent 3 TIMES PER DAY for the duration of this process, causing our solicitor to rack up a lot of time on our case and leave them quite frustrated.nnMy buyers were first time buyers and had used a lifetime ISA to save for their deposit which has a release time of about 2 weeks. After reading the contracts that Barratt had submitted to our solicitor, their standard contract actually says you ONLY NEED TO EXCHANGE by the deadline date to get incentives, not complete. When we discussed this on the phone they insisted that if we did not COMPLETE on the deadline date they would not pay our stamp duty – even though they had issued contacts to the contrary initially – so they changed the usual rules especially for us, all because it was their end of quarter and they WANTED THEIR MONEY RIGHT NOW no doubt so some jumped-up Sales Director could get his bonus earlier. We unfortunately found this out too late in the process and had already incurred £1000’s in legal fees and mortgage survey fees. Still Barratt refused to budge and left us with one of the worst weeks of my life with many sleepless nights wondering if our sale was going to even happen – it’s not like everyone has a spare £11k hanging around in their pocket.nnIn the end there was a 1 DAY delay due to our buyer’s funds so we asked Barratt if we could exchange contracts on the deadline and complete the NEXT WORKING DAY. They said NO!!!! The very next day after the deadline they put our house back on the market and sold it someone else a couple of days later!! We had our house packed up in boxes, children in floods of tears and we were £1000’s out of pocket. They didn’t even give us time to try and apply for more on our mortgage to cover the deficit removing their impossibly timed ‘incentive’ removal left.nnYou are led to believe that buying a new build will be stress free and easy. Maybe it is with other developers but not with Barratt – they care nothing about their customers - the only thing that matters to them is their sales bonus’. They are nothing but unreasonable, ruthless bullies and caused not only me but our estate agent and solicitor endless stress with their constant harassment.nnSo unless you are ABSOLUTELY sure you are in no chain and have compete control over your completion date I would implore you not to enter into this process with Barratt unless you are prepared to throw £1000’s down the toilet and put yourself through weeks of stress
rude, absolutely unfriendly people, not helpful at all, behave in a very hostile manner.
Shocking builders! Tradesman have no pride in their work! Customer services and communication is not acceptable would never buy a house from them again!
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Barratt Homes Northampton map

Directions to Barratt Homes Northampton with public transportation

Saxon Avenue Roundabout 150 meters
11
11A
X6
Village Centre 210 meters
11
11A
Georges Drive 360 meters
11
11A
82
X6
Kings Close 450 meters
11
11A

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