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Barn Lodge Veterinary Centre - Skelmersdale

  1. Skelmersdale

Reviews, get directions and contact details for Barn Lodge Veterinary Centre - Skelmersdale

Barn Lodge Veterinary Centre - Skelmersdale
Address: 1 Palm Court, On School Lane, Skelmersdale WN8 8PZ, UK
Phone: 01695 732938
State: Lancashire
City: Skelmersdale
Zip Code: WN8 8PZ

opening times

Monday: 9:00 – 10:00 AM
Tuesday: 9:00 – 10:00 AM
Wednesday: 9:00 – 10:00 AM
Thursday: 9:00 – 10:00 AM
Friday: 9:00 – 10:00 AM
Saturday: Closed
Sunday: Closed

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Reviews
Worst hummain vets ever not evan worthy of a a one star review. This vets has no compassion what so ever about the animals, all about the money! I saw a post though social media about a deceased cat what had been found which had been run over and the discription sounded a lot like my cat but he was not chipped so the woman had said she had taken him to barn lodge skemlmersdale. I only saw the post That night which had been posted a few hours previous. So it was to late to ring. I rang them 9 o clock sharp the very next morning like it stated they only opened at that time on their website, to be told in their words” they had already took the cat for disposal” Not Evan left it 24 hours or not evan 12 in my case! for the owner to come forward like I did and I quote because the “cat wasn’t chipped he has no legal owner” and “there was no possible way now” I could find out if it was my Timmy or not!! I’m sure they are meant to wait 7 days to see if the owner comes forward but no not Barn Lodge! No compassion what so ever!! Think about the owners for once instead of the” inconvenience”humans would call part of the family.
7 years ago (23-02-2018)
Absolutely awful vet if I hadn't taken my baby to him he would still be here he shown no remorse and all he wanted was money money money money. Alfie was fine just a little ill he was half his age he should have been very healthy boy and within four hours called us to say he was putting him to sleep and he wouldn't let me speak on the phone. We raced there and after my baby fell asleep I was screaming and crying and all Austin said was come and pay then Absolute horrible nasty man
8 years ago (10-07-2017)
★ The attitude from this vet is appalling! He showed no interest in the dog whatsoever and didn't even bother to give her a little fuss to make her feel at ease. He spoke rather abruptly to me, was not interested in my questions and stated I should just return to them if it happened again instead of offering useful advice about prevention. Clearly was only interested in a quick £50 in and out job because twice we've been for the same problem and twice he didn't even bother to clean the dog's ear out for us either time, just sent us on our way with some drops. Will definitely be using a new vet from now on.
8 years ago (13-03-2017)
The attitude from this vet is appalling! He showed no interest in the dog whatsoever and didn't even bother to give her a little fuss to make her feel at ease. He spoke rather abruptly to me, was not interested in my questions and stated I should just return to them if it happened again instead of offering useful advice about prevention. Clearly was only interested in a quick £50 in and out job because twice we've been for the same problem and twice he didn't even bother to clean the dog's ear out for us either time, just sent us on our way with some drops. Will definitely be using a new vet from now on.
8 years ago (13-03-2017)
I am disgusted and and utterly appalled at the shocking behaviour and service that I have received from this so called vets. I have just been called by the owner of this practice to say that my business is no longer welcome due to giving constructive feebaback to one of his employees. This employee is rude abrupt and utterly lacking in all skills related to customer services and representing a quality brand. The incompetence of this surgery is shocking and the mere fact that I have been asked to stop attending this vets mid treatment because I was told it's up to me to re-order chemo drugs to treat my sick animal. When I brought this to the attention of the vets to state that it's not up to me to re-order the medication I was accused of being rude and abrupt. What I can't stand for is poor customer service when we are paying hundreds of pounds for the continued so called care of my animal and incompetence in the extreme. This vets is ran by and headed by an equally incompetent fool who blindly believes his staff who represent his 'business' and are the face of his brand are offering a service that befits this establishment. I can only laugh at the fact he has delusions of what a quality customer service experience is. My advice to anyone that wishes to take your sick animal here please DO NOT as they are as far way from quality animal welfare and service that you could imagine. My other words of advice are if you have a complaint please do not go in as a male, please send in your wife or female relative then you cannot be accused of being aggressive and argumentative to the female member of staff who feels it pertinent to tell me in a rude and aggressive manner that I am in the wrong. Basically if you care for your sick or injured animal take them anywhere other than here, because you will regret it due to the incompetence of the staff which unfortunately starts at the top who is the owner.
8 years ago (01-12-2016)
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