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Barclays Bank

  1. Nottingham
  2. Nottingham Bank & Building Societies

Reviews, get directions and contact details for Barclays Bank

"On Saturdays, this branch has a self-service counter only. You won’t be able to make large cash and coin transactions, arrange a temporary debit card or collect currency."
Address: 2 High Street , Nottingham NG1 2EN, NGM, GB
Phone: 0845 755 5555
State: NGM
City: Nottingham
Zip Code: NG1 2EN

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Reviews
Me and my partner went into branch soon as it opened to set up joint account. Got told in branch a few weeks before don't need a booking. Turned up and they needed a booking which isn't now till October! Woman didn't apologise or try help us. Branch was so quiet with it just opening as well. Shocking! Now got to travel an hour to a different branch the following weekend!
Needed to change the name on my business account so I popped in and was asked to wait. Throughout the 10 minute wait I was updated three times and Maria got me sorted in minutes. Yes it would be lovely if it was open later however the service that was received was brilliant.
Followed the advice on the website to come into branch to change my name. Was told I had to book an appointment and the closest appointment was a month away. Waste of my time. Given this and Barclays terrible ethical record I will be using them less and less
I returned tò Barclays today and found things much improved. No queue, no desk and a smart polite gentleman there to assist if required. I left happy and satisfied. 10 people waiting inside the door for the attention of one girl, who, instead of quickly referring them on, was dealing with individual enquiries. Then having been directed upstairs for any transactions, another queue 8people waiting for 2 cashiers. There are things that cannot be done online Barclays. You need signage so people can quickly make their way to the appropriate area and person. The bell for good servicewas silent...
Too far for me to travel .. 14 mile away so will probably switch banks. My wife wants a joint account but cannot be done over the phone so Lloyds here we come because it's a lot lot closer.
At the branch customers are forced to use cash machines to pay in cheques and are not allowed to use counters to pay in unless cash machines are broken was told by the person behind the counter. ...
Been with Barclays too long. I will be leaving Barclays because of them closing too many branches, forcing me to travel alot of miles to access my money without my card. Customer service don't care. They have no answer to why they are closing all of their branches... But we know it's to push a cashless society. Cash is KING!
Visited for a simple KYC ID check for a third party. Had all my documents. 40 minute wait then 30+ minutes of faff as staff tried to work with broken systems to carry out what should be 5 minute job. I’m reminded why I don’t bank with Barclays.
My name is Jamie Radford. I am 17 and had to go in with my mum to the appointment. Barclays is a bad bank Disgusting Customer service. They do not care about customers. Staff are Extremely rude. Had an Appointment with Joanne Betteridge at 9:30 at 09/04/2024, Staff do not care about customers DEFINITELY don’t Bank with Barclays Absolutely Shocking Bad. I bank with Lloyd’s and staff are fantastic. My mum also thought the staff was disgraceful. Closing times also shocking!! Nothing good to say about this Crap Bank. Rubbish!!
Most businesses - open 9 and close at 5pm most employees - work from 9 and finish work at 5pm this bank - get stuffed guys were opening at half 9 so you cant even come in before work and closing at 3 so you cant come after. If you want to come in, better make sure you put a holiday day in or take unpaid leave. Possibly the most stupidest and service user unfriendly time they could possibly imagine. Useless bank.
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