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Reviews, get directions and contact details for Bar B Q House

Address: 10 Melton Road , Oakham LE15 6AY, LEC, GB
Phone: 01572 771227
State: LEC
City: Oakham
Zip Code: LE15 6AY


related searches: Eastern delight, oakham, Just eat Oakham, Royal Duke Oakham, West End Fish Bar Oakham, Kebab oakham, Deliveroo Oakham, Takeaway Oakham, Food delivery Oakham
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Reviews
Ordered online via just eat, left notes on what I would like. None of this was looked at. No chilli sauce Salad wasn’t what I ordered Donner meat not as requested Very disappointed Only saving points were, the pizza was great and the meal came 15 mins early
Stopped in for a quick cheeky kebab. Really pleasing to see the qualifications of the team on display for all to see. The kebab meat juicy, full of flavour the bread soft and fluffy with a slight toast on the outside. A great selection of fresh Salad and sauces. My only critique the atmosphere in the waiting area could do with some improvement. Maybe a fruit machine or some seating.
Awful customer experience this evening. We ordered food specifically for 19:30, after my partner gets home from work. The food arrived at 18:25. When I rang up, the gentleman was rude down the phone, clearly hadn't read the order properly to see the requested delivery timeslot and told me that, as the driver had left, there was nothing they could do. Bar B Q house has been one of our favourite takeaways since moving to Oakham, but this is twice in the last week an issue has occurred with delivery time, and the lack of care on the phone wasn't acceptable at all.
I got 3 pieces of chicken and chips tonight, it was the worst takeaway ever, the chicken was overdone to the extent that it was dry and rubbery, the chips were as hard as stone, threw it in the bin.
Shop staff rude, food standard below average and overpriced for what it is, car parts on floor or shop Parking: Double yellows everywhere, limited spaces
So I ring up to check if I have been given the correct order, bare in mind I ordered the same thing on the 10/3, get my order which this time has salad and mayo allergy All I received was abuse and being called a lier about my order. No option available stating to add or remove said options at which It came as a plain meal last time I ordered. Not happening again, you do not treat customers like that over the phone after asking a basic question which could have been resolved much more easily. Binned the food as stated due to allergies. Triple check your orders, and hope you never have to ring them...
Don't order from these rude people, they claimed we cancelled our order which we didn't, they still took there money but didn't deliver. Thieving bustards. Never will I order from them again and hope they lose all there customers and shut down.
Delivery is a big problem. At the very least you wait 1 hr or if like me 3hrs 15mins. 1st time i call they confirm my mobile number and address both correct and stated they are a bit busy. 2nd time i call its on the way 1hr 40 after i ordered 3rd time I called the abuse i got was awful shouting that they called me 2 times and the driver has been 2 times to Edith weston i said i dont even live in that area so im not surprised hes failed to deliver. Told it'd be another 45mins... When food came i believe its the ssme food from 3hrs previously and the chicken had been reheated as the batter soft n soggy but hot. Pizza definitely cold n not fresh and minus £6.00 worth of drinks.. Will never ever order here again for delivery
I ordered at 1:04am and was eating a delicious and affordable and HUGEpizza less than 30 minutes later. The gentleman I spoke to on the phone was polite and thorough and the delivery man was quick and professional. I should say again, the pizza was delicious!!
Far from the best service. Half the order was missing which we paid for. On calling them back all we got was we are to busy we cannot do anything about it. Chicken and lamb was dry definatly wouldn't recommend!! Not impressed at all!!!
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