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Reviews, get directions and contact details for Bank Of Scotland

Bank Of Scotland
"For over 320 years, Bank of Scotland has supported the people, businesses and communities of Scotland. We are a financial partner to our customers through our network of branches, internet banking and mobile app, as well as the mobile branch service.To find out what accessibility services are available in your local branch, search for it in our branch finder."
Address: 25 Olrig St, Thurso KW14 7HQ, UK
Phone: 01847 864213
State: Highland
City: Thurso
Zip Code: KW14 7HQ

opening times

Monday: 9:30 AM – 4:00 PM
Tuesday: 9:30 AM – 4:00 PM
Wednesday: 9:30 AM – 4:00 PM
Thursday: 9:30 AM – 4:00 PM
Friday: 9:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I went in to the branch to deposit a cheque and the cashier told me about doing it on my phone instead of her actually doing her job. She ran me through it and took the photo of the cheque and said that was the process complete. Fast forward nearly a week and the cheque has been rejected because it was blurry and the writing couldn't be read. I am no overdrawn and receiving charges because the cheque didn't workthanks for that. I now have to reapply for a new cheque which can take upto 4 weeks.
Terrible service, terrible bank. I am an elderly lady and they prevented me from withdrawing money or using my credit card. They held me for 3 hours and called the police in. I left shaking and in tears by the bank manager Victoria. I am still waiting for an apology and they still stop me from using my credit card for online transactions. I wouldn't recommend using them or trusting them, they are shameful. I wish I could give zero stars.
Its a bank that deals with your money
Great service helpful staff
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