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Bank of Scotland

  1. Haddington

Reviews, get directions and contact details for Bank of Scotland

Bank of Scotland
"For over 320 years, Bank of Scotland has supported the people, businesses and communities of Scotland. We are a financial partner to our customers through our network of branches, internet banking and mobile app, as well as the mobile branch service.To find out what accessibility services are available in your local branch, search for it in our branch finder."
Address: 44 Court St, Haddington EH41 3NP, UK
Phone: 01620 642017
State: East Lothian
City: Haddington
Zip Code: EH41 3NP

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
I have been a good customer at the branch for many years. I wanted to exchange 2x £20 notes for 8x £5 notes, to be told by the 'greeter' that this could not be done. She was unable to give a valid reason. Incredulous, I went a few yards along the road to RBoS, where I have never had an account. There, I explained the situation to their greeter who said "Certainly sir." and directed me towards a teller. A trivial incident but it displayed a very disappointing poor attitude to a customer, in stark contrast to a rival bank. HBoS, you need to get your act together if you want to keep your customers.
Generally very poor customer service. Long waits in queues. Staff don't really stick to Covid protocols. Looks like BOS are running this branch down.
Made an appointment for this morning. The consultant advised that I needed to bring along my identification and proof of residence. Unfortunately, he didn't specify that they only accept certain types of proof of residence, so due to their incompetence, nothing could be done. What a complete waste of time.
Friendly staff, clear systems in place for social distancing and short queue Friday morning, vary happy with service.
Closing time on Saturday is 12:30 instead of 1 pm so this should be updated
sick of the long line's. have to wait and wait
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Bank of Scotland map

Directions to Bank of Scotland with public transportation

Corn Exchange 30 meters
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Police Station 40 meters
Police Station 90 meters
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Station Road 190 meters
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Market Street 200 meters
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N106
X6
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