B&Q

Reviews, get directions and contact details for B&Q

Address: 1, Hawkhill Retail Park, Kilwinning Rd, Stevenston KA20 3DE, UK

Phone: 01294 471909

Website

State: North Ayrshire

City: Stevenston

Zip Code: KA20 3DE

opening times

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM

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Reviews

Excellent Customer Service from Peter on both occasions I visited the store. Friendly, pleasant and very helpful. When I had to return a damaged part, the Duty Manager immediately replaced it with a smile on his face.

Went there to pick up a click and collect, no issues. The chap also helped us to order something for home delivery as well. Extremely helpful and friendly assistants. A very pleasant experience.

Sold me a VonHaus shelving unit through the website. It was missing parts. Called the foreign call centre and they told me B&Q weren't responsible as it was fulfilled and delivered by a 3rd party. Said I'd have to contact them. Sorry, that's not good enough.nnTold them to come collect it as it's not fit for purpose and got the runaround. Told them I'd return it to the store in that case and they told me the store won't accept it as it's too heavy.nnAbsolute garbage service. Buyer beware. You're not necessarily buying from B&Q if you order from their website and they'll try and take no responsibility. Never again!

Great customer service from staff member Sean couldn’t have been any more helpful

Lovely friendly staff, and yet, they could not find me any crocodile clips! Surely crocodile clips could squeeze into a store of this size? Get them in stock, snappy like!

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Reviews, get directions and contact details for B&Q

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