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Reviews, get directions and contact details for B P Filling Station

"As an international energy company with significant investments across the globe, we will be helping to deliver secure energy to the UK for years to come.We invest significantly here, producing and marketing energy and energy-related products. Our operations touch every part of the UK.We directly employ 15,835 people and spend £6.4 billion with UK companies, supporting over 123,000 jobs in total - that's one in every 263 jobs in the UK.In total we contribute £10.3 billion to UK GDP, around 0.5% of UK GDP."
Address: York Road , Chester le Street DH3 2DE, DUR, GB
Phone: 0191 410 2174
State: DUR
City: Chester le Street
Zip Code: DH3 2DE


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Reviews
The most expensive petrol in county durham. People park at the pumps then go inside and order breakfast. The forecourt is on an angle so your £10 petrol doesn't even register on your dash. Theres a pound on top of all the prices of everyday items they even charge for air and water. I saw one of the staff bringing a bucket of food out to the bin sandwiches cakes etc and asked if they could be donated or could I buy a few. NO! was the answer they have to go in the bin. Pure waste. It takes around 40 seconds from lifting the pump to the staff letting it flow all round bad experience. There's a petrol station 2 mile up the motorway where your fuel is sometimes 8p per litre cheaper
I visit on adverage once a week and It’s usually 50/50, if you call in here late at night, that you’ll get served inside. Excuses include, on two occasions we’ve been robbed and police are on route so only serving cigarettes n fuel, lorry is unloading stock so can’t let anyone in only serving cigarettes or fuel. The excuses are mounting up! This is a 24hr serve. I travel a 20mile round trip to get refreshments that are sold exclusively at the branches M&S food outlet.
Just had a query over the phone with regards to food supplies and had a very helpful member of staff on the phone.
I've read the other reviews and have to say I've never encountered any issues with the fuel pumps. The fuel can be pricier than others but supermarket fuel always is...if you want to see expensive try Whitemare pool !! Staff at this garage are always very friendly and welcoming, M&S store is incredibly handy for getting the essentials on your way home from work.
Fuel always reasonably priced. Great selection of M&S food. Wild bean cafe serves a choice of hot food and drinks. Good services.
Good petrol, friendly staff, 24/7 M&S stuff too. The entrance on Pick tree Lane is a bit tight with a big vehicle - take care with it! The fuel pumps have a neat mechanism so your hands won't ache when filling larger cars up too.
NOT open 24hours as advertised. One star for incorrect information
At first glance the pumps look impressive. However, once you start using them, the first impression falls apart. The nozzles have glove dispensers, but the pump I used no. 6 did not have a single glove in any of the fuel types on offer. Next, the pump automatically shuts off even when you know you could be filling in another 40 to 50 litres of fuel. In fact, after shutting off about a dozen times the pump wouldn't let me fill in more than 38 litres, even when I held the nozzle well outside the filler pipe of the car to allow for air to circulate. At that point, I could have easily added another 7 litres. Finally, the pictograms on the pump show that you need to pay in Euros!!!
It seems problems with hoses are a regular occurrence at the garage. When I visited I hadn't noticed that the hoses were intertwined and as a result when I lifted the diesel pump the unleaded pump fell off and hit my car causing damage. When I reported this to the management I was told firstly the damage could have been there already and this was followed up with the response that I should really be more careful when lifting pumps off. BP Careline took over 3 weeks and a reminder to come back with a similar response. No more fill ups at BP for my cars nor any in my companies fleet. terrible service all round.
Clean and tidy forecourt well presented. Annoyingly they close the access road from Chester Le Street when they have a delivery which always seems to be when I want a coffee. There's an M+S mini supermarket and a wild bean coffee area, coffee is good but seems to be a lot stronger these days. Hot sandwiches are available however all pre made and chucked in an oven for a minute, they can be quite dry tbh.
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