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Reviews, get directions and contact details for b and q

"We look forward to welcoming you to B&Q Huddersfield,your local DIY and home improvement store. Discover everything you need for your home and garden project. Book your kitchen and bathroom design appointment, browse the garden centre, or check out our in-store services including timber cutting, tool hire, and key cutting."
Address: leeds rd , Huddersfield HD2 1UL, XWY, GB
State: XWY
City: Huddersfield
Zip Code: HD2 1UL


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Reviews
B&Q is huge store wirh variety of products. My interest was in plants and gardening tools, so, i kept my focus in that area only. But still there is a lit to look around to decore your home. Quality of products was good but i have not any idea about affordibility or price comparison with other stores.
Big DIY AND garden supplies or garden centres. We’ve got a bargain plant
Called for some plants yesterday found all tills are gone tryed to check out unable to use check out as I don’t shop that often the staff where stud about very unhelpful will not be shopping her agian
Young lad doing his best to serve customers at the paint desk. Long queue. No other staff responding to his requests for help. I will get my paint elsewhere.
I ordered a toilet from the b&q website the toilet came with something missing b&q would not call back when said they would was rude on the phone when looking for help and told us we ordered it from Amazon when we did not Only after multiple calls did they look into where the product actually came from won’t be ordered from here again
Had kitchen design on Saturday 11th May 2024 the staff were brilliant full of knowledge and enthusiasm. Great experience.
Challenge 25 has gone beyond a joke in this store came to get pollyfila and a scraper. Taken off me at check out. Good thing because I was on my way to commit murder
Should be a ZERO star rating. Bought a real pot-grown Xmas tree from store last week. Followed the store’s advice - left it outside to acclimatise before taking it inside to decorate. After 2 days it started to die and had dropped all it’s needles making a huge mess all over the living room floor tree was nowhere near a radiator, central heating hadn’t been on once and we made sure it was watered sufficiently. So, I returned to store with some photos and explained the situation only to be told I would have to return the disgrace of a tree to store “as per company policy.” When I asked to speak to the store manager to see if there was an alternative option after voicing my concerns about the mess it would make in my car. I was met by rude and obnoxious Matt store manager who simply repeated what his colleague had already said. When I told him my concern about it making a mess in my car I was told “that’s not my problem, it’s your responsibility to keep your car clean and tidy.” Then when I asked if there was a spare piece of tarp or other material I could wrap the tree in, I was told “we don’t have to provide you with anything to wrap it in” At no point did this so-called “manager” even try to manage my experience. Absolutely no empathy, no apology, no leniency, no discretion used. I’ve been a manager in retail for 10 years - Sometimes you just have to put yourself in your customers shoes and make the right decision - this guy simply couldn’t be bothered. Finally managed to get a refund after driving home reluctantly before driving back with the dead tree in my boot. Spent the following hour vacuuming pine needles out of my car and cleaning up spilt soil. Merry Xmas Matt - Thanks for nothing.
Quite well stocked and store is kept clean and tidy. Got almost everything I needed, no bar codes on a couple of items but staff were able to sort it out with no problems. Very helpful at the checkout. I say almost everything I needed, one item I couldn't get was paint brush restorer liquid. Only a part bottle on the shelf which will never be sold and therefore computer will always show one in stock. Otherwise all good. Should have gone on wednesday to get 10% off. My bad.
An awesome B&Q with a great selection for home improvements and DIY, I was looking for some tiling and vinyl and there were lots of options available, you can even make your own paint.
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