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ATM (Shell Garforth West)

  1. Leeds
  2. Garforth Atm

Reviews, get directions and contact details for ATM (Shell Garforth West)

Address: Garforth House, 74 Selby Rd, Garforth, Leeds LS25 1LP, UK
State: West Yorkshire
City: Leeds
Zip Code: LS25 1LP

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Reviews
The car wash didn't work properly. The manager refused to give a refund and said it was my fault. He expected me to just leave or pay again. I'll go to tesco next time!
Horrific the lady who wears glasses and has dark black hair working monday 21st & tuesday 22nd november 2022 evening / night shift was so rude on 4 occasions she raised her hand to me and screamed and shouted very scary!! all because I asked to complain as she couldnt use a paypoint machine, customer service at its absolute worst and 2 new staff member were present while she did all of this I will be contacting MFG and londis to complain!
Disgusting attitude from staff and manger don’t have clue what’s he’s talking about. Got there to wash a small LGV. No sign to say no Truck allowed. Few months ago I washed the same truck there and fueled up no one said Anything. Big open hand wash service there. One staff said you can wash it. Then one staff who loves her job so much she went to the manger to double check. When I asked her I never had problem before washing at any shell garage she kept on saying no u can’t wash it. Any other shell garage you can use there wash service but these one had to be awakered. Won’t be going there again.
So apparently the shop closes at 12 when I went and asked to be served a few soft drinks but reopened 10 minutes later when I returned in my friends car. I sat in the car while he went up and as soon as I saw her serving him I got out and She saw me and came up with an excuse not knowing I was in my friends car. she seems miserable the elder lady who works there and overall terrible customer service. If she is to lazy to grab a couple drinks then either allow people to walk in store or don’t serve anyone at all unless you’re going to serve everyone equally during nightpay.
Worse experience ever tonight Tuesdays 29th of November 2022 at 11:40pm runs out fuel been there lady was inside still shutters are open everything was open but she refused to serve the fuel I requested her again and again like beg her that plz it’s like a fever I can’t reach home without fuel but she refused and talking very rude and I ask to talk the manager or any nmber related to request the person and she just say I’m not allowed to do anything unprofessional customer service and very rude how can she say I don’t care if u r in trouble instead of helping
PROS Very useful petrol station. Has a slushy, coffee, cakes and pastries area. Lots of car washing options. Cheaper than normal petrol station. Available at night CONS not many really.
Bad customer service. Dont let use customer toilets even they free nd working order.why saying customer toilets available.
Don't normally go anywhere near this place but needed fuel and was pleased to see this was a typical Shell garage with all the usual things available. Very clean and covid safe. The lady assistant was very busy cleaning surfaces.
3 time i was problems in this Shell with my fuel card. Last time they refused my card witch is active and i have to pay with my debit card and to loose my discount. The store assistant even didn’t want to add it manually or to help to sort out this problem. I’ll never put fuel there anymore.
A useful filling station in an easy location. The forecourt has just been modernised and the Londis shop has been updated and improved. The staff here are helpful and friendly. The fact that this is a 24hr fuel and shopping services is very helpful.
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