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ATM Lloyds Bank

  1. Colchester
  2. Essex Atm
  3. Colchester Atm

Reviews, get directions and contact details for ATM Lloyds Bank

"Lloyds Bank is proud to serve the people, businesses and communities of Britain. Lloyds Bank is one of the UK’s leading retail and commercial banks, with high-street branches, award-winning online, mobile and telephone banking services.To find out what accessibility services are available in your local branch, search for it in our branch finder."
Address: Essex University, Colchester CO4 3SQ, UK
State: Essex
City: Colchester
Zip Code: CO4 3SQ

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Reviews
I went into this branch today just to get two mini bank statements from the ATM machine , For some reason the bank has removed the seating which were their ,I did ask one of the assistants,I was told that their doing a refit on the bank ,I always use the paying in machine when I get My wages ,I found the seatting very useful for when I wanted to sort my money out ,As the only other seats were up the other end ,Please can you put the seats back again
Self service is not the future, it’s unpredictable, unreliable, and is a poor substitute, nearly always needing assistance from a human interaction, very nice welcome from a lady to try and transition changes away from the manned tills, today but it’s not for me at all it takes longer to queue at the self service than the faster moving queue for actual service! Having just lost the local branch on St Johns, accessibility and service is diminishing at quite a rate, would completely avoid if I could, but all banks are the same. It’s the staff and customers that suffer.
Not dog friendly which is fine by me if only they had a sign outside. They do not , which a lady I was dealing with inside would nearly argue with me over it. Get a grip‍
Completely incompetent staff. My OAP mother is now down £700 because of 2 incorrect transactions made by your staff
Had to go to the branch in town as was unable to sort the problems with my accounts online and not able to access anyone on the phone but the girl in the branch was very helpful and sorted all for me.
Horrible people working. I turned up wanting to swap my graduate Account to a student Account as i am still a student. I Drove! Wasted my time And petrol only to be told That they dont accept proof from my phone? And That i Cant email them forward? I HAVE the proof. Also the woman in the meet And greet area completely ignored me And was Chatting away with every other customer who turned up. Lots of flyers And audio about respecting staff. But how about respecting And valuing customers? AND their time?
Went in there for help and got the help I needed in ten minutes was amazing
30 mins to pay a cheque in. Machines not working. Bring back the old days :
I'm sure the clerks are doing the best they can considering it's a very understaffed location but boy, what a mess. I went to do some menial requests as I couldn't do them online who knew and it took nearly 30 minutes to be seen. Four teller locations and two workers there seeing people. I then went to Metro Bank down the road to do the same request ordering a checkbook and I walked up to the front, and they even printed it off for me then and there! Was out the door within 5 minutes. If you're really loyal to Lloyds, fine, but, there are better experiences out there on the high street.
Am not sure why we need a bank like this in the town, I went there to get a letter that was quiet important , the lady who I approached to chat with said that’s not possible, explained her I just moved here and never had this problem with the Loyds bank before, always been very helpful.her approach towards to me was not acceptable. She didn’t take the time to listen to me and let me explain the important of my letter. So contacted customer service and they are very helpful. I went to Tiptree branch and the staff are wonderful there and very helpful. The lady in question in Colchester needs to go for some training to learn her job and how to interact with customers.
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