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Reviews, get directions and contact details for Asda

Asda
"Asda Shirley Superstore is part of the Asda group; one of Britain’s leading grocery retailers. Asda offers great prices and quality products helping customers save money & live better. Visit us in-store and get groceries delivered to anywhere in the UK, or collect from your local store or petrol station at a convenient time for you."
Address: Parkgate Stratford Road , Shirley B90 3GG, ABE, GB
Phone: 0121 296 3731
State: ABE
City: Shirley
Zip Code: B90 3GG

opening times

Monday: 08:00-00:00
Tuesday: 06:00-00:00
Wednesday: 06:00-00:00
Thursday: 06:00-00:00
Friday: 06:00-00:00
Saturday: 06:00-22:00
Sunday: 10:00-16:00


related searches: asda george, asda home belfast, asda fresh produce
Reviews
Massive queue at the self-service basket checkouts so took my single item to the section with extra space for trolleys which was empty. The woman in charge wouldn't let me buy it - she said they were reserved for people who were spending more money. Now I know what discrimination feels like. Shame on you ASDA!
Well done to Adam, the very helpful security guard, who popped to the cafe straight after my phone call to Asda, to retrieve a book I had left in the cafe today. He didn’t have to do that and I feel, went above and beyond to help.I regard this as great customer service from a very decent young man. Give him a bonus Asda!!!!
Asda Cafe very busy today. Arrived at 1pm and advised there were only three options availablebreakfast , fish and chips or baked potato The displays were bare. Ordered fish, breakfast no egg due to allergy and child beans and chips. Took 40 minutes for fish to arrive followed a few minutes later by the breakfast which had eggs on, I had to ask for it to be redone. Then waited a few more minutes for the child’s chips and beans. There were no forks, the eventually arrived with the child’s meal. Staff were super stressed and very impatient. This is not the first time I have visited and there has been under staffing and no stock. I suggest if Asda are not prepared to run this part of the Store with enthusiasm and professionalism then they should consider it should remain as an option. With a store rammed with stock there is little excuse to be so poorly stocked.
My mom asked me to leave a review on her behalf, She just went to asda at Shirley -Birmingham to buy a birthday cake at the design your own on the machine and she didnt know how to use it, a lovely gentleman that works there hes name was Alex came to help her and sorted it all out for her and nothing was to much trouble for him so polite and helpful. Thank you Alex for your help!! X
I would like to thank Amy on Customer Service desk for her help when I was returning an item today. She was extremely kind and efficient and went above and beyond to help me. Thank you she is a credit to your store
I walked in yesterday Friday afternoon and had the worst experience as myself and my partner went to use the pizza bar create your own pizzas and the lady who served us over the counter was incredibly rude - I asked her to order a pizza and she sighed and started talking under her breath which I thought was really rude - usually we have had great experiences here from another lady who's always been lovely and kind however today was a complete turn around.
I have never had a positive experience in this store. Last time I went I was accused of stealing twice by the same member of staff and didn’t even get an apology when he realised that I hadn’t stolen anything. After this I decided to only order from Asda and even then I have terrible experiences. I have just received my order but my refund request due to 3 missing items was denied and I was not even given a reason. As well as this, the delivery driver was very rude on the phone, went to the wrong house and yelled at my neighbour in a different language.
The store is not cramped and very clean even in the busiest times. The shelves are mostly stocked up and the prices are great. Great range of smaller shops within the centre. There is also ample parking and very rare to not find any parking.
Got a parking ticket for being over 3 hours. Was with my daughter in a blue badge space - things take a lot longer and you can't always be watching the time. Asda didn't care when I asked about cancelling it.
disgusting customer service. i am struggle with english and 2 worker shouting at me waving receipt in my face when i want to return item. after when i go to self checkout they look at me dirty and talk behind my back. disgusting service never return
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