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Reviews, get directions and contact details for Asda Hounslow Superstore

Asda Hounslow Superstore
Address: Access from High Street off Kingsley Road and, Cecil Rd, Hounslow TW3 1JT, UK
Phone: 020 8607 1010
State: Greater London
City: Hounslow
Zip Code: TW3 1JT

opening times

Monday: 6:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: 6:00 AM – 12:00 AM
Saturday: 6:00 AM – 10:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
Shop here regularly as it is the only big grocery store In Hounslow. Staff unfriendly, rude, lack of staff and they don't have the answers when you ask them a question.nAt the self checkout the staff are always busy chatting about their personal life, rather than helping customers, yet without our custom how will their wage be paid. Don't know why they insist we use self scan. Don't customers have the right to choose to pay at self/staff assisted. Bring back our good shops. Bring back our staff assisted checkouts.nOh yes and listen to this, the bloody cheek of the pharmacy staff asking me if I have a parking ticket and if I can show it to them, quickly they keep mine and give me theirs. I gave them a mouthful. Sam.
Very Disappointed and frustrated.nnI was visited yesterdayfather’s dayAsda Hounslow store,we saw an offer on Ferrero chocolate then we decided to buy 30packs, then we ask one of the colleague in Asda. He informed me this offer will last for more than one week.Then we decided to buy on next dayMondaywe visited the store there is no offer . If the guy doesn’t know about offer he can simply say I don’t know. Then I complained about the situation to one of the manager they are ignoring my complaint. So sad to see this kind of behaviour from professional stores.nnAfter all this situation still going to Asda to buy my groceries.
Date of visit: Friday 5th September 2025nTime of visit: 10:30pmnnI recently had an issue with a product I purchased from ASDA, and I have to say the service I received was excellent. When I raised the problem, the night manager stepped in straight away and handled the situation with professionalism and care. They listened to my concern, offered a quick and fair solution, and made sure I left completely satisfied.nnIt’s not often you come across such attentive customer service late in the evening, and I really appreciated the effort. A big thank you to the night manager for resolving everything smoothly—I’ll definitely continue shopping here with confidence.
I want to give a special shoutout to Pinky at the Asda Hounslow branch for her outstanding customer service. She’s always cheerful, welcoming, and genuinely helpful—something that’s become quite rare to find these days. Pinky goes out of her way to assist customers, and it truly makes a difference in the shopping experience.nnTo be honest, most of the staff at this branch often seem disinterested, as if they’re just there because they have to be. It’s hard to find someone who’s actually approachable or willing to help without being asked multiple times. That’s why Pinky stands out so much—she actually cares. She’s always smiling, ready to help without hesitation, and clearly takes pride in what she does.nnAsda, you’re incredibly lucky to have someone like Pinky on your team. She brings warmth, positivity, and professionalism that your customers notice and appreciate. I hope she gets the recognition she deserves—she truly is a gem!
I went grocery shopping today and, at first, everything was fine. We were asked for our ID for drinks, which is normal. However, when we approached a staff member named Madhavi for help, the experience was very disappointing.nnThe store wasn’t busy at all, yet she seemed annoyed and uninterested in assisting us. She gave us unfriendly facial expressions, as if we were bothering her. It honestly felt like she was irritated to even be helping customers. I don’t understand why someone with that attitude would work in customer service.nI left the store feeling unwelcome and unhappy with the service. This is not the experience I expect when shopping here.
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Directions to Asda Hounslow Superstore with public transportation


Hounslow Blenheim Centre 60 meters
H37
Fair Street 210 meters
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635
Hounslow High Street 270 meters
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423
635
681
81
E8
H22
H28
H32
H98
N9
Fairfields Road 280 meters
120
203
222
81
E8
H22
H32
H98
N9
Douglas Road (TW3) 310 meters
110
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116
117
235
237
281
423
635
681
H28

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