Animal Surf Shops

Reviews, get directions and contact details for Animal Surf Shops

Address: Fistral Beach Complex, Headland Rd, Newquay TR7 1EH, UK

Phone: 01637 872463

State: Cornwall

City: Newquay

Zip Code: TR7 1EH

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Reviews

Good selection of clothes, pricey but you pay for the name, and the sale clothes are always a good deal. Shop is nice and clean and well presented. Staff are a different story, no one looks as if they want to be there and no hello or thank you when entering or leaving the shop, everyone looks miserable and don’t even bother asking for help if you have a payment issue or need to return something. One staff member with red hair was lovely, rest of them need a good nights sleep and a coffee, what a shame

I came into this store just to have a look while on holiday. I picked up a Dickies over shirt I wanted to purchase, but some of the stitching was coming out down the side and on the button holes. I understand this isn’t Ann Cottages fault but neither is it mine. I was served by Kelly the manager of the shop. She wasn’t friendly at all she started to unpick the threads and pull them out. Now this shirt was £85. I want it to be perfect she said she could order me one and I pick it up but I’m not doing the chasing as the consumer. She was so unhelpful, she advised she couldn’t give a discount on the faulty item as she would be questioned why. The service was awful from start to finish I left the shop and called the number from the website and spoke with Daisy who again was unhelpful but friendly. She did however place me on hold while I was still talking and without prior knowledge transferred me through to the area manager April. It gets better her attitude was worse than Kelly’s. She was straight away stand-offish and rude. She told me customers never get passed through to her and she was seeing the matter as closed. Everyone was rude. I left and purchased the shirt from Dickies it self for £60 so all in all the morale of the story is go to source cut out the middle man Ann’s cottage as it will save you money and the hassle of being shouted at by 2 Karen’s who run shops they are not qualified to run. But thank you April,Daisy and Kelly for saving me £25 and in this climate you should look after your customers.

I love the clothes from here! The clothes last for a very long time, are very comfortable and are a reasonable price for the quality. Will definitely be buying again!

Love Animal clothes, this shop just like the others, friendly staff, had a good sale on.

Love  this place not been to Newquay this year so not managed to get my daughter Nala bead for her bracelet

Love this shop,staff always friendly 5*

Fab store but extremely pricey...just paying for the name...

Great products. Helpful Staff

Always good and consistent.

Excellent clothing

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Animal Surf Shops

Reviews, get directions and contact details for Animal Surf Shops

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