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Reviews, get directions and contact details for Ampthill Sub Post Office

"With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities."
Address: 17 Church St, Ampthill, Bedford MK45 2PL, UK
Phone: 0845 722 3344
State: Central Bedfordshire
City: Bedford
Zip Code: MK45 2PL

opening times

Monday: 6:00 AM – 8:00 PM
Tuesday: 6:00 AM – 8:00 PM
Wednesday: 6:00 AM – 8:00 PM
Thursday: 6:00 AM – 8:00 PM
Friday: 6:00 AM – 8:00 PM
Saturday: 6:00 AM – 8:00 PM
Sunday: 7:00 AM – 8:00 PM


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Reviews
Wow! Lots of 1 star reviews here! Never had a problem at this post office other than a bit of a wait occasionally - it's called queuing and staff are perfectly polite.
I really don’t like to leave negative reviews, but sadly there is so much that could be improved here.nnVery small and poorly laid out Post office which is usually very busy as there are no other post offices in the area.nnThere are only two counters but 9/10 times when I go there is only one counter in use. Service is VERY, very slow and unfortunately the staff seem very miserable, barely engaging and not terribly helpful. The queues are very long, often to the door - especially at this time of year and to be honest I try and avoid and use other post offices when i can
What is the actual point of having a second post office window if it’s never staffed, and why have another postal point at the newsagent till if the McColl’s staff just stand there with nothing to do and don’t bother opening it? I was queued past the door today and saw no-one attempt to open another till, despite two women being stood idle behind the counter. When I asked the lady behind the counter why she didn’t open the second till, she rudely replied that she was too busy. Weirdly, the same woman when asked the same question a few months ago, was also too busy with her “paperwork” to man the second till then too. Lazy, unhelpful, rude staff - awful place.
Staff the fringed woman with the ponytail will do deliveries mid-serve to clock off on time, while leaving a long queue of members of the public waiting to be seen. No: “Sorry for keeping you waiting”, or “I’ll be with you in a moment”. Their singular time is worth more than the majority they are serving.
It's no wonder Post Offices are being closed. This one is dirty and smelly and the staff are some of the rudest people I have ever had the misfortune of meeting. They clearly are not happy in their job. They barely speak, if a postman comes in they stop what they are doing, even if they are halfway through a transaction, with no apology or explanation and god help you if you are in the queue when their lunch rolls round, cardboard signs go up and they just shut shop. The newsagent counter staff are equally unpleasant. Online is the way to go.
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