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Reviews, get directions and contact details for Ambassadors Cinema

Ambassadors Cinema
"Following a complete refurbishment, Nova Cinema has seven stylish screens, a brand-new premium bar as well as a versatile suite ideal for business and community hire right in the heart of Woking, Surrey. Not only this but Nova also demonstrates the best that cinematic technology has to offer including Dolby ATMOS in Screen One and luxury reclining leather seats in Screen 7.Whether you are looking for the latest blockbuster, an old classic or a live screening of some of the best on-stage performances, Nova guarantees you the best seat in the house from the comfort of your local cinema."
Address: Peacocks Centre, Woking GU21 6GQ, UK
Phone: 01483 545945
State: Surrey
City: Woking
Zip Code: GU21 6GQ


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Reviews
Let down by poor staff experience at the food counter. Not to mention the high prices of the door and drink. Otherwise, an "as expected" visit. Still clean and tidy and comfortable seats. Just wish the online layouts were to scale and included images of the screens so you can better decide where to sit.
Just back from the LOTR marathon. Well done to everyone for organising the event. Been a member here for almost a year now. Lovely screens and sound. Snacks and drinks are of course really bloody expensive! But, as a cinema, I really like it. It’s getting better too, as the place beds in and starts finding its feet. The pizza break for LOTR and beer tap was a great touch maybe get the Hells IPA next time, or some nice local beers, and I’ll be convinced to buy! Closest rival is The Light in Addlestone which does nice, in-house pizzas, but is much further away! So, Nova wins. For us, anyway.
Not enough staff, not enough cups or popcorn cups. I ordered a large and was given 4 small cups because the shop staff COULDN'T give a refund it's too difficult. I spent over £100 with tickets for 2 people. and will go elsewhere in the future. Nice to buy a glass of wine but nowhere to put the glass I spills a expensive glass of wine. Enough ranting except for the mixed up popcorn
Comfy, modern cinema. Snacks/drinks too expensive, take your own! Nice to have the choice of sitting in screen 7 for some films with reclining seats and delivery of food/drinks to your seat if wanted.
Great cinema! Comfy seats. Movies are rather pricey for outside of central London it's about £4 less than my main central London cinema but as an independent, i think, I don't mind too much. The Nova membership could be better as 10% isn't a huge amount off to be honest. Staff are fantastic and friendly. Most screens are fine and no issues. However, screen 6 is really weird because the screen is all the way to the left see photo, so if you're sat at the right then you have to sit at an angle to see it. I didn't realise this when I booked it, so I was at on the right and had to move because of the screen but also the lights for the stairs are up in the ceiling and meant that I was illuminated in the dark and would have ruined the experience, had I not been able to move. I've also noticed that the sound at Nova is rather low compared to other cinemas. I totally understand the there are screenings for those that need lower volume etc but pretty much all movies I've seen has had low audio than other cinemas I've been to. Also, the intro speech that the staff do doesn't really have an impact, the amount of people that talk and are in their phones at Nova is significantly higher than other places. Last film I went to someone dropped their phone 5 times, the film before someone talked through the film then randomly left half way through it! It's crazy that little spend that much on a movie only to talk through it.
My family and I love the updated cinema in Woking, hence the 5* review. Courteous, friendly staff, immaculate facilities - couldn't ask for more. Shout out to Phoebe at Woking who very quickly sorted out an issue with my ticket today 11-04-24. Cinemas need to flourish, nothing beats the experience and we saved for a TV the size of a small car.
The last time I went to the cinema, in Woking, my seat was at a 30 degree angle to the floot and I came out with back ache. However, since the it seems to have moved from one end, of the building, to another with total comfort. I love it...
Staff need to do more vigiliant checks. Saw Wonka at 2pm on 17/12/23. Noticed people putting their feet on seats in front. This was also the case at the Godzilla showing on the 15/12/23 when a few idiots sitting right at back of cinema were putting feet on seats in front. This type of behaviour needs stamping out as it makes a clean cinema unclean. Cinema is nice, bright and clean upon entry .Toilets are clean too. Also bizzare than on 17th a staff member female wearing glasses with tint of blue hair if I recall correctly was asking for tickets before the main entrance and then was asking me to buy tickets on the ticket computer outside cinema to go through to main cinema area.There is no point of staff at the actual counter if tickets are only bought online or on ticket computer.
Wow!! What a difference! This place is amazing Beyond comfortable seats. The film we watched was on Screen 7 and the seats are electric reclining seats with swivel trays to hold snacks. Cup holders to the side and soooooo much space. Heads blocking your view is a thing of the past. We looked at one of the other screens and seats looked really nice and comfy. 100% improved. Can't wait to visit again
Went to the pantomime to see Peter pan. It was really good and very entertaining . Merchandise was expensive for the kids and kids tickets also quite expensive. Should have been half price the adult ticket.
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