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Reviews, get directions and contact details for Alternative Estates

Alternative Estates
"Our office is open for business. We are available for Valuations and Viewings Monday- Friday 9.00 am to 5.00pm.Saturday we are available for Viewings and will work remotely by phone and email.Please call 02476551919or [email protected]"
Address: 7 New Union Street , Coventry CV1 2HN, XWM, GB
Phone: 024 7655 1919
State: XWM
City: Coventry
Zip Code: CV1 2HN

opening times

Monday: 09:00-05:30
Tuesday: 09:00-05:30
Wednesday: 09:00-05:30
Thursday: 09:00-05:30
Friday: 09:00-05:30
Saturday: 09:30-14:00


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Reviews
I have used Alternative Estates for the last 17 years for buying and selling 2 properties, as well as requiring financial services and mortgages. I have found that the staff working for Alternative Estates were extremely professional, experienced, useful and always very keen to help. Nothing was too much trouble for them and I always felt very cared for as their service was very personal. The advice given was always good and I always felt supported by their team. I am delighted by the service I have received, and would recommend anyone to use Alternative Estates for financial, mortgage and property matters.
Nick Green and his Team have guided me through the whole process with a professional and human approach. Alternative Estates were already my preferred rental Team, with local knowledge and a team of craftsmen across the range you need to keep a house in good rental condition. It was natural to use their expertise in updating everything to make it both current, practical and safe. The house has never looked so good-and the new tenants are happy, too.
Would highly recommend Alternative Estates. Everyone I have had contact with over the last nine years have been very approachable but very professional at the same time. Mr N Green has been my main point of contact and has acted as a Letting Agent and most recently as the Estate Agent for my property. Any query I may have raised was answered and dealt with quickly and I was always kept informed. The advice and service I have received from this Company has been of the very highest standard.
Alternative Estates have been first rate in the management, subsequent marketing and eventual sale of my property and in providing sage advice and guidance in purchasing new property also. Nick, Carla and Annette are always available to take a call or respond to a query and endeavour to keep you updated every step of the way. What sets the team apart is the apparent willingness to go that little bit further to provide you with what you require, even out of hours on occasion. I've worked with Alternative Estates for the last 10 years and I can't recommend them highly enough, a friendly, professional and capable team who in my opinion, provide a great service to their clients.
I've been a tenant with Alternative for just under five years and never once have had a problem when I've had to call them for anything . If anything has ever needed fixed or replaced they have always got it sorted as quick as possible with no fuss and kept me informed of what and who to expect in regards to dates and times for workmen coming to do the jobs. Annette the lettings manager is the biggest asset to the company without a doubt, she is über-efficient, pleasant beyond belief, and delivers great customer service. Nick the owner I've not had many dealings with but is brilliant too and a nice guy. I'll be leaving their property soon unfortunately and will be very sad that they will not be my landlord anymore. I've loved being a tenant of theirs and would urge anybody looking for a property to make Alternative their first port of call. If I ever move back to Coventry again they are the first agency I will go to! To Nick, Annette, John and the rest of the staff at Alternative, thankyou for such a great 5 years. Wishing you all the very best in the future xx
I have always used Alternative Estates to help with not only buying and selling my houses but for my mortgages. As a director of my own business, Alternative Estates helped me get a mortgage which I think would have been impossible with out their guidance! They have also helped me sell and buy both my properties, I have recently moved and found the whole process to be hassle free. So Many Thanks to Alternative Estates thankyou for a fantastic service and I'll be using your services again.
I am the Executor of my late sister estate and the job fell to me to sell her house in Drayton Crescent, Coventry. I live in Newbury so I needed an agent who would market and sell the house without being continuously pushed as I was remote. Having sold six houses in my life, I come with experience, mostly not great! By comparison, I thought Alternative Estates were excellent in all respects from advice on pricing, generation of literature, showing people the house, securing a sale, through to progressing the completion. In particular, I liked the way they acted as project managers in progressing all the solicitors in the chain to finally get a completion date, successfully implemented on 18th December last year, just before Christmas. They even chased me. I never had to guess what was going on, they were really good communicators. I know it sounds to good to be true but they worked for me brilliantly. I am most grateful - good job done.
My experience was with them a little over month ago now, with my move this has been the first time I have been able to sit down and write a review about them. First of all when we arrived at the property we were a little early however the estate agent turned up and failed to introduce herself to us, just indicated to us to follow her. Once inside she just went straight into small talk about the Grenfall Tower incident, still without introduction to who she was. Once inside the property both my partner and I felt like the property wasn't as indicated as on the website and without the availability advertised. To make matters worse the agent failed to know anything about the property from energy suppliers to rent, she just kept saying call the office as she doesn't deal with rental properties. Which begs the question why was she showing us round and if this is the only agent available why didn't you prepare for the viewing? Turns out later in the day we were seeing other properties with this agent, expecting the same situation we arrived at the property once again early waiting for her. When she arrives we are lead to the building along with two other people, in my view having group viewings is not fair on prospective buyers as we aren't truly given time to look round the property. What made the situation worse was that we were not informed of it being a group viewing, especially as we had already spoken earlier in the day about this viewing. Due to seeing two properties back to back with her, we were rushed round the apartments and once again the agent did not know anything about either the properties once again. We did not go with this agency and I would not recommend them.
My family and I have used Alternative Estates for many years. I have always found their services to be nothing less than fantastic, very professional and genuinely caring. Anyone thinking about selling their property or wanting a mortgage, I would highly recommend Alternative Estates.
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