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Against the Grain Furniture

  1. Chester
  2. Chester Furniture Shops
  3. Chester Cabinetry
  4. Chester Bed Shops

Reviews, get directions and contact details for Against the Grain Furniture

Against the Grain Furniture
"Everybody loves a bargain, and we go further than any other retailer to ensure our prices are the lowest on the market.We source our products directly from the best factories and suppliers in the worldwide furniture market. Because of our exceptional relationships with our partners, we are always able to offer the best prices in the UK market.So, everything we sell is based on a single philosophy, it must be at the lowest prices in the market. We actively research everything we sell every day and do our best to maintain this philosophy."
Address: The Former Honda Showroom Hoole Road , Chester CH2 3AF, CHW, GB
Phone: 01244 316041
State: CHW
City: Chester
Zip Code: CH2 3AF

opening times

Monday: 10:00-18:00
Tuesday: 10:00-18:00
Wednesday: 10:00-18:00
Thursday: 10:00-18:00
Friday: 10:00-18:00
Saturday: 10:00-18:00
Sunday: 11:00-17:00

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Reviews
Great company and great service. From the moment I contacted ATG, the customer service has been exceptional. The phone was answered promtly and my emails the same. Marcus was helpful in advising on what table would be suitable for our requirements. We knew the chairs we wanted to purchase, as we had seen them somewhere else, but ATG are extremely competitive on pricing. There was a short delivery time and we were kept informed of the progress by Dan who was very polite and again promtly responded to phones and emails. The furniture was very securely packaged and is of very good quality. Once deliverd, I emailed about aftercare of the furniture and again Marcus responded straightaway. Thank you Marcus and Dan and we will surely purchase from you again.
We were highly delighted with our purchase of Habufa Jardin Furniture. The goods arrived on schedule 27 October 2023 after receiving a call from the carrier company on the day of delivery. The products were extremely well packaged and protected for delivery. After carefully opening we were so pleased and impressed with the goods contained therein. Assembly of the legs and wheels as appropriate was straightforward and all instructions and fixing components were correct. The quality of the furniture exceeded our expectations as we were a little anxious on ordering furniture online for the first time. We were so pleased with all items and the furniture now takes pride and place in our lounge. Please pass on our appreciation to the manufacturer, Habufa for their excellent choice of the materials used, the quality of the fixtures/ironmongery and of the high standard of workmanship applied. Also, our thanks to Marcus B Johnson CEO of Against The Grain Furniture whose valued assistance throughout from ordering through to delivery was very much appreciated. We look forward to purchasing our furniture requirements with your company in the near future. Best wishes Alan Jones
After reading the reviews I firstly would like to say that this company is not a scam and they genuinely have some beautiful pieces of furniture. We enquired about some furniture in May 2021 but wanted to actually feel and see the furniture before we committed to buying anything. Marcus kindly booked us an appointment at the Showroom in Nottinghamshire as he understood how we felt. We had a drive to the showroom and met with Adam who was very helpful and showed us the options that were available to us! We sent across the measurements of our room and a layout of what we had a we were sent some drawings of possible options for the furniture we had chosen which we were over the moon with. We ordered a bespoke Moreland Harris Tweed and Brown Leather Chester Club no corner modular Design 15, 3 seat Right, 3 Seat left and 2 Kensington Chairs and a patchwork beanbag. We also opted to have these reinforced. The delivery was estimated at 12-14 weeks. The delivery did run over slightly due to problems everyone was dealing with due to Covid but when they were delivered Sept the team that delivered everything were very friendly and kept us up to date with timings. They came right on time when they said they would. Marcus and the team were fantastic through the process of the design and ordering. I fell in love with our furniture the minute it came into our home.
Habufa – Jardin Starburst Oak Dining Table plus 6 Armin Dining Chairs, Cognac I don’t normally write reviews however, in this instance, both the Manufacturer and the Retailer are more than worthy of mention. We had previously identified the Habufa range of furniture as being well suited for our needs. The challenge was to find a Retailer selling it at an acceptable price. After doing a lot of research, including viewing examples of the Habufa range in the showrooms of a well-known High Street Store, we came across the Against the Grain ATG Website which was selling the Habufa range at an acceptable price. Here, our natural instincts to avoid buying from on-line retailers kicked in. So, what to do? Firstly, we read all their reviews on Google and Trust Pilot which, on the whole, were positive. Secondly, we spoke at length with Marcus at ATG and found his knowledge and advice very helpful which gave us the confidence to go ahead with the order. The lead times were good, pricing was very competitive and we were kept informed throughout the process, leading up to delivery. The furniture came very securely packed and the quality is excellent. Clear instructions were provided for the assembly of the chairs and the table and for increasing the protection of the oak table with additional lacquer. Our thanks to both Marcus and Dan, the Office Manager, for their attention to detail and support. We would certainly buy again from you.
Highly Recommended! I ordered 15 Stanford Harris Tweed and Leather Accent Chairs for a private bar area. They are excellent quality, look fantastic and are very comfortable. Great communication from Marcus throughout the whole process and delivered in the timeframe promised! I would definitely buy from Against the Grain again.
I purchased several Habufa Eefje bar stools and chairs from Against the Grain Furniture. The company has been a pleasure to deal with providing excellent service and communication throughout. Everyone that I dealt with, Marcus, Andy, and the delivery team Molly and Tom were extremely helpful and wonderful to deal with. The lead time on the products was excellent and despite me change the colour of my chairs and stools they responded, made the change, and still got the products to me in good time. The Habufa products are also fantastic and very well made. I highly recommend this company to anyone looking for great furniture and a wonderful service.
Today I received a bar stool I ordered from Against The Grain . I feel I had to review and say a big thank you for a fantastic experience! The ordering, the delivery, the communication and the quality - all absolutely perfect! Thank you, we will definitely be back.
I'd like to give a wholly positive review for this company and hope it helps others. I have to say I was a little nervous before approaching ATG as I do look at review sites. I did find an older vitriolic negative review of this company before I decided to engage. That reviewer made numerous accusations which were quite serious. My judgement, however, was this guy's position was unreasonable he decided not to await official transport, collected himself and then complained the item was damaged when he got it home and assembled. From my experience, I have nothing but praise. For what it's worth, if you care to read other reviews I've made I hope you'll see I try to be fair, honest and objective. I certainly am not in the business of writing good reviews just for the sake of form. This is deserved. Right from the start with ATG I received very prompt service. Marcus even returned my call during lunch on his foreign holiday shortly after I left a message. What I wanted was a little non standard but Marcus' experience and relationship with his suppliers won through. My order suffered from covid related delays but Marcus was reassuring and communicative throughout. And finally, the furniture arrived and we're delighted. The quality and value is exceptional. Even though delays were not of ATG's making, Marcus offered to employ a service company to assemble a rather big and heavy table free of charge by way of apology for the delay. I'd not hesitate to recommend ATG from my experiences. For quality, value and service, you're in safe hands.
Discovered ATG after Harveys went down the swanney as they sell the same Guvnor sofa which is amazing. Ordered via Marcus who was extremely helpful and assured me they were the same. Received today and very happy. They look and feel astounding. Oh and forgot to mention, we saved around £700 so what a service. Thank you Marcus and your great company. We will use you again for our next purchase.
We ordered some bar stools before Christmas. I initially called up to see if the chairs were in stock and to enquire about delivery time scales. The gentleman who dealt with me over the phone was so helpful and I ended up placing my order there & then. The delivery was to be sometime the following week. Almost a week had passed so I called up again being impatient haha to see if there was an ETA so I could make sure someone was home, again exceptional customer service and I was told the chairs would arrive either on the Saturday but worse case the Monday. They arrived on the Saturday and I wasn't disappointed - they were packaged very well, and they are lovely quality. We love them and they fit our kitchen perfectly. Would not hesitate to recommend ATG or return in the future if/when we need anything else. Thank you very much :
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