facebooktwitterpinterest
mobil menu

Abersychan Pharmacy - Alphega Pharmacy

  2. Blaenau Gwent Pharmacy
  3. Torfaen Pharmacy

Reviews, get directions and contact details for Abersychan Pharmacy - Alphega Pharmacy

Address: 14 Broad St, Abersychan, Pontypool NP4 7BQ, UK
Phone: 01495 774012
State: Torfaen
Zip Code: NP4 7BQ

Update Info

related searches: Avicenna pharmacy, Pharmacy finder
Similar places near
Health Plus Pharmacy Health Plus Pharmacy 1 km Waiting times for prescriptions is really short. The staff are really kind and unders...
National Co-Op Pharmacies National Co-Op Pharmacies 1 km
Well Garndiffaith - Stanley Road Well Garndiffaith - Stanley Road 2 km
Mayberry Pharmacy Mayberry Pharmacy 2 km Always friendly and helpful give good advice
Lloyds Pharmacy Lloyds Pharmacy 2 km
Boots Boots 2 km I avoid this boots if I can, some of the pharmacy staff need customer service skills,...
Mayberry Pharmacy Mayberry Pharmacy 3 km
LloydsPharmacy LloydsPharmacy 5 km Helpful Staff
New Inn Pharmacy New Inn Pharmacy 5 km Friendly hardworking staff. Braidie is like a ray of sunshine, cool, calm and collect...
Prichard T H & Son Ltd Prichard T H & Son Ltd 5 km I went to Abertillery today as have two poorly children, any one who lives in Abertil...
Boots Pharmacy Boots Pharmacy 5 km Always helpfull and polite *****
T H Prichard & Son Ltd T H Prichard & Son Ltd 5 km I went to Abertillery today as have two poorly children, any one who lives in Abertil...
Well Blaenavon - Broad Street Well Blaenavon - Broad Street 6 km Very friendly and helpful staff
Llanhilleth Pharmacy - Alphega Pharmacy Llanhilleth Pharmacy - Alphega Pharmacy 6 km
Blaenavon Healthcentre Pharmacy Blaenavon Healthcentre Pharmacy 6 km
The Pharmaceutical Department The Pharmaceutical Department 6 km Soop!!!!!!!!!!!!!!!*
LloydsPharmacy LloydsPharmacy 7 km Lovely friendly staff which are willing to help every time
LloydsPharmacy LloydsPharmacy 7 km Excellent staff, they're always lovely and very welcoming. Both me and my boyfriend h...
Reviews
This pharmacy lost my repeat prescription firstly saying that they had not received it from the doctors surgery and that I had to phone the surgery to ask why, which I did only to be told that they had signed for it the previous week! Having relayed this onto the pharmacy I was told they would sort it and ring me the next day for pick up. This did not happen, I waited all day for a phone call but none came. The following day I rang the pharmacy to ask if had arrived, they said it would be ready in the afternoon, but I needed it this morning so they said it would be ready after 10:30am. I called in for the prescription at 10:30am and it was ready for me. I asked the manager how they could lose a prescription? Her reply was very flippant “these things happen, you’ve got it now so there you go” Not very professional, not very caring and quite frankly rude. When looking after people’s health, they should follow strict guidelines, a duty of care and loosing people’s prescription is not in them. They need to have a more robust system as the one they have now is failing their clients.
I've previously had great experiences with this pharmacy, I think that they are probably having an issue at the moment but that hasn't been communicated to patients/customers. I've been calling 10-20 times a day for more than week to try and get my medication, it's supposed to be delivered to me and they already have the prescription! I run out of my medication on Sunday night, I'm so tired of fighting to get my medications every month. The pharmacies in this area are really understaffed and it's hurting us all.
This was a brilliant community pharmacy but it has lost its friendliness and efficiency. They had lost a guys script who was over 70 and made him go to the doctor's and get a replacement and then queue again behind 20 people. The staff cant cope and are showing a lack of empathy for sick people. They used to be caring and supportive but now don't even apologise for thier mistakes. Please go to the Garn or Pontnewynedd for better service and he helped by people that actually care. I really hope this feedback helps them sort themselves out as it used to be brilliant. People are already sick and struggling and deserve to be treated humanely.
I have been trying to get my Prescription for 10 days, first trying to ring several days on the trot. The phone was either engaged or not answered and then the call gets cut off. Eventually I had to call into the pharmacy to request the prescription and was told that they are not taking phone calls!! No message to this effect has been placed on the line. I was also told that they had been taken over and to request prescriptions on line in future. That was easier said than done but managed to get set up eventually. On two occasions my son has called to collect the prescriptions and he has been left outside in the rain for about 30 minutes waiting to get in with many people in the queue. Wish I could change pharmacy but I'm on a batch system so unable to for a few months unfortunately
Appalling. My mother has AF & on insulin for Diabetes. They didn't even request her prescription!!! Every week she has a blister pack - not this week & to be frank they didn't even care... Absolutely disgusting
Never met a more useless, lazy, rude and unhelpful individual in all my life, why on earth anyone goes into a health focused role when they have absolutely no desire to help people is beyond me. Every pharmacy is able to use livi to generate prescriptions yet this pharmacist couldn’t even be bothered to try when I was telling him how to do it. Old people who can’t keep up with the times are better off retiring instead of having such a negative impact on peoples mental health because of their incompetence. Awful place.
Will NOT answer the phone, orders being placed online are not being done, Now run out of my medication as they haven't sent it to the doctors to be renewed very short and not very nice staff understand things are tough but no need for lack of common decency will be moving to another pharmacy for sure.
This was our local pharmacy, within walking distance of the GP and home. Unfortunately the pharmacy has extremely poor processes and service. Lots of mix ups with percriptions. Orders lost. Very long wait times. Will not accept phone enquiries. We had no other option than to move to another pharmacy service. On the bright side... I would highly recommend Health Plus Pharmacy in Pontnewynydd. Fantastic service and customer care.
Phoned today as my web reorder hasn't updated in time and now I've ran out of of my blood pressure tablets, the phone was answered quickly but I was told they were really busy and didn't have time to check and they hung up on me.
my local pharmacy - its friendly,helpful,andwill always give you advice. I think all the staff are brilliant,services they provide are awesome and even throghout this covid pandemic they certainly are fab. well done abersychan pharmacy.
Comment on this business

Abersychan Pharmacy - Alphega Pharmacy map

to add Abersychan Pharmacy - Alphega Pharmacy map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0034 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy