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Abbey Pets

  1. Norwich
  2. Rackheath Cemetery

Reviews, get directions and contact details for Abbey Pets

Address: 39 Salhouse Rd, Rackheath, Norwich NR13 6PD, UK
Phone: 01603 720777
State: Norfolk
City: Norwich
Zip Code: NR13 6PD

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Our rabbit of 13 years passed away at the weekend. We rang Abbey pets who couldn't have been more lovely. My 15 Yr old daughter was distraught as this was her rabbit and he had been with her most of her life. The lady put my daughter at ease and made her feel better about leaving him with them. The service was nothing but compassionate and professional. We would definitely recommend these lovely people at such a hard time of a pet passing
I have only praise and gratitude for Abbey Pets and I can't recommend them highly enough. Not only are they very professional, but also extremely compassionate and caring, making that horrible time when your pet dies more bearable. Thank you, Abbey Pets.
Would not recommend this at all. My 13 year old dog passed of heart failure today and decided to call these on the good reviews. We called at 11pm as states 24 hours. We had woken the man up and he wasn’t happy.. he said it’s 11 pm and said we don’t do cremations at night so what did we want. Quite rude and not compassionate at all. As if our day wasn’t bad enough with our girl having heart attack in our arms at home.. we just wanted to know if we could take her there tonight.. we’re devastated and expected better. We now have to wait for the morning to find somewhere else.. I’ve had to rate 1 star purely to write a review..
Genuinely lovely and caring service offered to us for our lab Bella who we had to say goodbye to. So professional and kind made an awful day a little easier. Highly recommend.
I unfortunately had to contact Abbey Pets after our Guinea Pig, Snoop passed away in the early hours of the morning. Abbey Pets answered and were very sympathetic and said they could collect our little man the next morning. They were on time for collection and bought him back home in his new, beautiful casket within just a few hours. The service has been exemplary and has made a hard time so much easier. I would recommend them to anybody in need and when the unfortunate time comes, we will use them again. Thank you so much for your wonderful service.
These guys are just wonderful people, they made a really tough day that bit more bearable, even with my car emergency in the car park all i was shown was kindness and goodness. The service i received was competent, Professional, very good value for money and the casket I brought my boy home in was beautiful and well done. Thankyou so much I will absolutely recommend you to people and should the need arise in the future I definitely know where I will go.
We rang at very short notice after having to have our cat put to sleep.Very helpful and accommodating people.Would use again, recommend to others.
Would recommend this service, to any pet lovers. From the first phone call, to pickin up our beloved chas, the day was made abit easier, very professional and compassionate. Excellent service. Thank you.
My boy passed away on Friday and my wife and I talked about arrangements for him , I telephoned during the early hours and spoke with Richard and Sandra, we arranged for TJ to be collected Saturday morning and Richard was very understanding. I asked if TJ could be cremated with his small Teddy bear and that was fine. Sandra contacted me later in the afternoon and confirmed what I wanted engraved on his plaque and said she would call me when Richard was bringing TJ home . I received TJ this morning and was overwhelmed with the box and plaque and the kindness and compassion of Richard. I would definitely recommend Abbey Pets.they are very understanding and farely priced and professional
Excellent service and would highly recomend Abbey Pets to anyone. Caring and thoughtful experience at a very bad time for myself. Thankyou for doing what you do and i will always be grateful.
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