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A Thomson, Plumbing & Heating Services

  1. Hawick
  2. Hawick Plumber
  3. Jedburgh Plumber

Reviews, get directions and contact details for A Thomson, Plumbing & Heating Services

Address: 9 Riverside Dr, Denholm, Hawick TD9 8NE, UK
Phone: 01450 870661
State: Scottish Borders
City: Hawick
Zip Code: TD9 8NE

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Reviews
Excellent service start to finish. Fast and efficient estimation and a very reasonable quote. Great communication throughout. The tradesman were efficient and friendly and very aware of Covid19 social distancing. Had hot water supplied to our business premises with no complications. Would highly recommend.Service: Water heater installation
Fantastic service from everyone at Alexander Thomson Plumbing & Heating. Our shower unit stopped working in the morning in one of the guest rooms. We called Alexander Thomson spoke to Angela who as always is very helpful, within half an hour I received an email to say that they had the required replacement shower and arranged to have the unit fitted that afternoon. Very clean and tidy. Fantastic
The guy was in our house for 45 minutes doing some electrical work which was done to a very good standard which we were very pleased with. When we got the invoice for payment we were charged for 1.5hrs because apparently you get charged for their travelling time to and from your premises, which was never mentioned when we booked it over the telephone. I have never, ever heard of this being done before!!! So you get charged travelling time to your house, then from your house to their next job. This means that the next person getting something done is being charged for travel time to their home/premises, so in essence that part of it they are charging twice. We were only 4 minutes over the hour because of this but were charged for the half hour. I complained about it and the invoice was changed but not without a lengthy discussion. They need to be more transparent and let customers know exactly what they will be charged for, sorry but I won't use again. Hence why only two stars, no reflection on the work that was done, that was excellent.
Great service again. Engineers who attended to fix the heating electrical problem were helpful, informative and made sure the issue was resolved to a high standard.
Colin from A Thomson was here within the hour after two radiator valves sprung leaks. Quickly and efficiently stopped the water and provided options for a longer term repair. Very pleased all round.
Quick reliable service. Hard working and honest. Definitely look out for their customers and do their best to keep things cheep.
No point calling this Company. I need a shower fitted but when I called I was told they were too busy !
Used this company for a boiler, radiator and taps. There came in got it done and fixed anything they broke. Canny ask for more than that. Fab out fit.
our go to plumber has never let us down, thanks for doing that so quickly :Services: Plumbing pipe repair
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