A R C

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"IMO / ICWG is the world’s largest car wash company. Trading at nearly 740 sites in 13 European countries, every year the IMO brand washes nearly 29 million cars. Founded in Germany in 1965 the IMO brand has expanded to include over 310 sites in Germany, 254 in the UK and over 175 sites throughout the rest of Europe.Our sites are focused on delivering consistent wash quality for the customer and ensuring we minimize our impact on the environment. We recycle over 75% of the water used and only ever use bio-degradable chemicals.The IMO experience offers every customer a combination of wash quality, speed and value for money through its unique conveyor wash system, with guaranteed results on every car."

Address: Pontygwindy Rd, Caerphilly CF83 3AA, UK

Phone: 029 2086 7436

State: Caerphilly

City: Caerphilly

Zip Code: CF83 3AA

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Reviews

Was not pleased with the product and service. I wish staff can improve the service and may get more customers and maintain them with just simple steps to survive in business and competition. Unfortunately, they lost me as customer yesterday with tiny thing that they could have solved without a hassle. Instead they enjoy to stay and wait for a chance of another customer pulling in. Don't sell too hard just improve the service and give customers value for money.

I've tried a few places in Caerphilly but they always leave annoying patches, but not these guys. Easy to get in and loads of choices. Their premium washes actually work. My preferred choice of car wash.

Nice friendly guy working there, decent car wash, would use this one again.

Good little car wash. For the price it’s a reasonable wash. I recommend the triple foam shampoo as the bare minimum. Very happy that they accept cash and card here as well.

First time ever used an IMO, And wish I hadn't been silly enough to prepay for more that I'm loath to use. No explanation of what to do I did tell the very laid-back guy if was my first when I went to find him. Two different hand sprays and waved on. A couple of minutes not really knowing what was going on I had a cleaner not clean very wet car. No wonder the nearby hand wash is always busy.

The service really depends on what staff are working at this car wash. A £6 triple wax with one member of staff is a friendly greeting a all over brush and tyre wash before you go through the car wash, however with a different member of staff there is no brush prior to going through, they are too busy deep in conversation with another member of staff, they take your money and tell you to drive on through. My last visit was my last visit. I gave the attendant my money and he told me to drive through, he was too busy talking to manually brush my car. On leaving the car wash I noticed that the left side fog light grill of my Audi had been pulled off I went straight back to the garage and they denied all knowledge, I asked them to look in the car wash for my grill but they said it was not there. DO NOT USE THIS CAR WASH THE STAFF ARE TOO BUSY TALKING AMONGST THEMSELVES TO PROVIDE ANY LEVEL OF CUSTOMER SERVICE. COST £400 TO FIX THE DAMAGE ON MY CAR

Very happy - my car is sparkling clean and it was a pleasant experience to have it washed here. Much better than Morrisons' automatic car wash I used to use - no bits were missed, no damage to the car. I did not even have to leave the car to pay. The member of the staff was nice and efficient; he prepared the car for an automatic car wash and cleaned the wheels in no time. They are open on Sundays which is an added advantage. I paid £2 for an attended basic car wash with wheel wash and will definitely be coming back to get my weekly car wash here.

Fantastic job on exterior & interior, well pleased with service & price. The guy that was there on his own was run off his feet but still gave an excellent service & very polite & friendly  will definitely recommend & use again ServicesAuto interior vacuuming, Car waxing

The worst service I ever seen. There is no difference to pay 5 or 11 pounds, the result the same. At the end you get fully wet car with a lot of remaining dirt.

Great value and service. I use their wash regularly.

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Reviews, get directions and contact details for A R C

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